Part-Time Team Member - South Austin
About the role
We're a local, owner-run group of six The UPS Store locations around Austin. Every day, people walk in with something that matters to them: a passport photo before a trip, a document that needs a notary today, flyers for a grand opening, a box that has to reach someone by Friday. Our job is to get it done right and make it easy. If you like helping people, solving problems, and learning something new every week, you'll fit in here.
Locations
- The UPS Store #7399, 8708 S Congress Ave, Ste 500, Austin 78745 (Southpark Meadows)
- The UPS Store #7680, 5701 W Slaughter Ln, Ste A-130, Austin 78749 (Circle C)
Schedule
No late nights. Our stores close at 7 PM on weekdays, Saturdays end by 4 PM, and Sundays are short or closed. Your evenings are yours. Flexible hours that can work around school or a second job, with schedules posted at least two weeks ahead in the When I Work app.
Pay
$16 to $18 an hour to start, based on experience.
Benefits
- Paid, hands-on training plus The UPS Store's own online training courses
- Texas notary commission and bond paid for by the company
- Path to running your own store (see Career Growth below)
- Paid time off, paid holidays, health insurance, and a 401(k) with company match for full-time team members
- Supportive small-team environment with something new to learn almost every day
Career Growth
Our store leads run their own store, and many of them started at the counter. When a store-lead job opens, we post it to our own team first. Moving between our six stores to grow is common. Store leads earn a base salary plus a quarterly bonus tied to how much their store grows. The bonus is paid on the store's print, mailbox, packaging, notary, and shipping sales, and it has no cap. Across our current store leads, it has added about 13% to 29% on top of base pay in a year. The bigger the store grows, the higher the bonus rate.
Responsibilities
You'll do a bit of everything: shipping and packing, printing and copies, mailboxes, passport photos, and notary work. Print is a big part of what we do now. You'll help customers with business cards, flyers, postcards, posters, banners, and signs, plus everyday copies and documents, and make sure every job comes out right. We're the neighborhood drop-off point for Amazon, Happy Returns, TikTok Shop, AT&T, Spectrum, and more, so returns are a big part of every shift. It's fast-paced and the day goes by quickly. You'll help all kinds of customers, from someone shipping for the first time to someone printing a résumé on our self-serve computer. Getting the details right matters: addresses, print orders, and notary journals. It's an active job. You're on your feet the whole shift and you'll pack and lift boxes, often 40 pounds or more. November and December are our busiest months, and the season moves fast with a good team around you.
Qualifications
- Like people and stay patient when a customer is stressed
- Reliable — you show up on time and do what you said you'd do
- Com