Part Time Team Leader - Stores

Join the LEGO® Brand Retail team as a part-time Team Leader and be a role model as you provide a brand experience for our customers. This role focuses on training the team to exceed high standards of customer service, product knowledge, and sales.

Responsibilities

• Provide training to enhance the team's ability to exceed customer service, product knowledge, and sales standards
• Maximize profitable sales by regularly reviewing sales and margin information
• Assist in ensuring effective space management techniques are utilized
• Maintain the Store graphics system (including pricing) with a focus on customer service and maximizing profitable sales
• Ensure all fixtures are always replenished
• Evaluate and communicate competitor visual merchandising techniques to identify business development opportunities
• Train Sales Associates on visual merchandising techniques according to LEGO® Brand Retail guidelines
• Motivate and develop a high-performance team by sharing the LEGO® Brand, Vision, and Values
• Deliver inspirational retail experiences built on LEGO Brand values
• Assist the Assistant Store Manager (ASM) and Store Manager (SM) in maintaining holiday, attendance, and team scheduling
• Effectively supervise Sales Associates during shifts, addressing potential issues in line with LEGO policies and procedures
• Complete orders for store and office supplies within guidelines and operating budgets
• Ensure money handling procedures are followed by all Sales Associates
• Maintain a well-organized stockroom and ensure all available products are merchandised on the shop floor while achieving loss prevention targets
• Assist the ASM and SM in achieving high standards of merchandise presentation following store guidelines

Requirements

• Leadership and/or management experience in a retail store environment
• Experience in delivering employee training
• Cash handling and inventory/sales auditing experience
• Proficiency with point of sale automated systems
• Experience in merchandise maintenance and visual merchandising
• Physical ability to constantly move, talk, hear, reach, grab, and stand for at least two consecutive hours
• Occasional stooping, kneeling, crouching, and climbing ladders
• Vision abilities including close vision, depth perception, and the ability to adjust focus
• Ability to lift at least 30 lbs
• Availability to work up to 30 hours per week, covering the full week and weekend with a minimum of 4 days

Benefits

• Family Care Leave: Enhanced paid leave options for important times
• Insurances: Life and disability insurance coverage
• Wellbeing: Access to the Headspace App and various wellbeing initiatives and programs
• Colleague Discount: Generous discount on LEGO products from day one
• Bonus: Eligibility for bonus scheme when goals are reached
• Participation in annual Play Day and initiatives to build a sustainable future

Pay

The hourly wage for this position ranges from $22.10 to $23.50, based on anticipated responsibilities, market benchmarks, and organizational constraints.

Schedule

This is a part-time role requiring availability to work up to 30 hours per week, covering the full week and weekend with a minimum of 4 days.