Part Time - Supportive Services Coordinator – Senior Community (Lee's Summit, MO)

About the role

Catholic Charities of Kansas City-St. Joseph seeks a part-time supportive services coordinator to provide services to residents of Wilshire Hills III, a senior housing complex.

Responsibilities

• Complete a comprehensive assessment with residents to determine their individual needs and design goals.
• Develop individual case plans with new residents within two weeks of intake.
• Design and implement tasks and activities to foster a sense of community among residents.
• Conduct life skill and budgeting sessions with residents, either individually or in groups.
• Coordinate case management efforts with all staff and external services.
• Operate as the primary referral agency for residents, coordinating both on-site services and referrals to social services.
• Develop and oversee a peer-to-peer mentoring program for residents.
• Maintain detailed files on each resident, including eligibility documents, strengths assessments, personal goal plans, and progress notes.
• Collect and maintain comprehensive statistical data on residents' needs and progress.
• Track financial assistance provided to residents and monitor goal progress.
• Maintain accurate records and prepare case records for proper storage after residents exit the program.
• Submit monthly expenditure reports and vouchers.
• Build and maintain partnerships with community organizations to support residents' needs.
• Stay informed about current trends and resources available to residents.
• Attend agency and community meetings as requested.
• Participate in in-service training and workshops as needed.
• Complete other reports as requested.

Requirements

• Bachelor’s degree in Social Work, Gerontology, Psychology, or Counseling (preferred); equivalent work experience may be considered.
• Knowledge of and training in family, elderly, and disability services.
• Experience in referral processes.
• Understanding of local services for the specific resident profile and people with disabilities.
• Two to three years of social service delivery experience, preferably in direct work with families, elderly people, or people with disabilities.

Skills and Competencies

• Superior communication (verbal and written).
• Strong time management and organizational skills.
• Comprehension, documentation, and conversation in standard English.
• Effective problem-solving and conflict resolution skills.
• Sound judgment and reasoning skills.
• Confidentiality maintenance.
• Proficiency in computer and software programs.
• Ability to handle multiple demands and prioritize tasks.
• Supportive of Catholic Charities’ mission and values.
• Consistent meeting of deadlines and producing accurate data/reports.

Job Duties

I understand that as an employee of Catholic Charities, I am expected to perform job duties in alignment with the following:

• Follow the Catholic Social Teachings in all aspects while performing job duties.
• Work collaboratively to achieve goals and resolve conflict to achieve the greater good.
• Respect the diversity of talents and gifts of others and believe in cultivating those to promote personal and professional development.
• Demonstrate compassion and commitment for helping others improve their lives.