Part-Time Supervisor, Oklahoma City, OKC Outlets

We believe that clothes — and how you make them — can make a difference. Since 1853, we’ve been obsessed with innovation to meet people’s needs. We invented the first blue jean. And we reinvented khaki pants. We pioneered labor and environmental guidelines for our manufacturing partners. And we work to build sustainability into everything we do. A company doesn’t last 160 years by standing still. It endures by reinventing itself, striving to delight its consumers, winning in the marketplace, and by remaining true to its values. We employ more than 17,000 people around the world – supporting great brands, including Levi’s®, Dockers® and Denizen®. Our employees are committed to innovation, creativity, and collaboration.

About the role

Supports Store Management in attaining Levi’s® Store Iconic status by contributing to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction, and financial growth. The supervisor is responsible for Stylist duties as well as assuming responsibility for the store in the absence of a manager. The Supervisor relies on instructions and pre-established guidelines to perform the functions of the job.

Responsibilities

• Sales
  • Drives profitable sales by meeting or exceeding established sales and performance goals.
  • Models customer service behaviors and ensures that others are trained on and exhibiting those behaviors in order to deliver on KPI goals (Conversion, Units Per Transaction, and Sales Per Hour).
  • Demonstrates excellent product knowledge and trains others to do the same.
  • Contributes to expense control by managing controllable expenses and following all loss prevention programs.
  • Assists in executing floor changes, sales, and promotional events timely and effectively for maximum financial results.
• People
  • Participates in the training process for new hires on LS&CO culture, product knowledge, selling practices, and other associate responsibilities.
  • Identifies developmental opportunities in staff and partners with management to accomplish improvements.
  • Contributes to a positive work environment that encourages retention and talent.
  • Informs management of employee relations issues that need to be addressed.
  • Supervises store team in the absence of another member of management.
• Operational Excellence
  • Performs operational procedures to support efficient store operation and drive sales.
  • Ensures required store tasks are completed timely and effectively by personally contributing and giving direction to other team members when necessary.
  • Assists in ensuring sound inventory management through following established receiving and sending merchandise processes, completing all required paperwork, and following all price change and ticketing procedures.
  • Participates in physical inventory preparation and counts.
  • Prevents loss by following established policies and procedures, educating others on the same.
  • Provides operational and loss prevention training as necessary.
• Merchandising
  • Executes store visual standards in accordance with visual merchandising direction, resulting in flawless product presentation and housekeeping standards.
  • Makes recommendations about visual merchandising direction based on the layout and needs of the store.
  • Maintains appropriate levels of product on the sales floor by contributing to and ensuring floor replenishment.
  • Leads the merchandising team to reliably accomplish productivity goals and completion of RFID-enabled inventory management processes by operating the company tools and resources.
  • Holds merchandising team accountable to RFID-enabled inventory management processes, effectively leading the team through change, ensuring adherence to best practices, and actively coaching the team for maximum productivity.
• Customer Experience
  • Creates a high-energy, compelling store experience for customers by engaging customers and modeling appropriate customer service behaviors to other associates.
  • Models behaviors and holds self and the team accountable to the LS&CO sales standards of “Connect, Consult, and Close.”
  • Participates in training associates on product knowledge to make them product experts who can effectively serve customer’s needs.

Requirements

• 1+ years of experience and a high school diploma or general education degree (GED).

Physical Requirements

While performing the duties of the job, the employee may be required to stand, walk, sit, talk, and hear, and use hands to type. The employee is occasionally required to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Schedule

Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts.

Characteristics

• Leads through change
• Provides clear direction
• Coaches for improvement

Benefits

• Full-Time Employees:
  • Unwind & Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.
  • Health & Wellness: Immediate medical, dental, and vision coverage. Free Medical Premiums with Live.
  • Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year.
  • Live in Levi's: 50% employee discount.
  • Retire Sooner: 125% match on your 401k, up to 6%. That's getting $1.25 for each $1 you put in.
  • Level Up: Explore advanced opportunities at Levi's, Dockers & Beyond Yoga.
• Full-Time & Part-Time Employees:
  • Make a Difference: Paid volunteer hours & charity donation matching up to $2000/year.
  • Live in Levi's: 50% employee discount.

Pay

The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $17.50 - $29.15 per hour, varying with experience and qualifications.