Part-time Supervisor, Levi's®, Derby Street, Hingham, Ma

About the role

A supervisor contributes as an integral member of the store management team by implementing strategies and ensuring operational excellence. This includes creating a compelling store experience, resolving consumer concerns, training new hires, and supporting the store's performance goals.

Responsibilities

• Create a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors.
• Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind.
• Partner with the store manager on elevated consumer issues.
• Participate in the training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy, and other associate responsibilities.
• Partner with store management to set expectations, coach, and contribute to an environment that encourages engagement, retention, and talent.
• Deliver formal performance feedback in partnership with store management.
• Efficiently handle all cash handling and merchandise operations such as shipment processing, floor set, markdown, and replenishment systems while maintaining standards.
• Perform store procedures in compliance with store policy.
• Work with the Store Manager, Associate Manager, and Assistant Store Manager(s) to flex store business strategies and meet or exceed established store and individual sales and performance goals daily.
• Supervise store team in the absence of another member of management.
• Comply with all Levi's® Stores policies, procedures, and programs, able to follow directives of store management.

Requirements

• Enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment.
• Collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.
• Self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives.
• Progressive retail leadership experience and proven skills in supervising, coaching, and training.
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts.
• Able to perform all essential job functions and able to lift up to 40 pounds.

Qualifications

• High school diploma or GED preferred.

Skills

• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Effective problem-solving and conflict resolution skills.
• Customer service orientation.
• Leadership and supervisory experience.

Benefits

• 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
• Product discount of 60% off regular-price merchandise.
• Paid volunteer time with nonprofit organizations.
• Health and wellness benefits.
• Retirement savings plan with employer match.
• Discounted merchandise.

Pay

The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $18.80 - $31.30 per hour, varying with experience and qualifications.

Schedule

Compensation varies based on experience and qualifications, but LS&Co. pays at least the local, state, or federal minimum wage, whichever is higher. The amount a particular employee will earn within the wage range will be based on several factors including, but not limited to, relevant education, qualifications, experience, skills, seniority, store location, performance, shift, travel requirements, sales or revenue-based metrics, and business needs.