Part-Time Student Graduate Recruitment and Admissions Assistant, Work-Study

This position is only eligible to graduate-level work-study students.

About the role

The Graduate Recruitment and Admissions Assistant provides administrative and recruitment support to the Luddy Graduate Recruitment & Admissions Office. This position assists with prospective student communications, event coordination, data entry, and daily office operations while gaining hands-on experience in admissions, recruitment, and customer service. The student worker serves as a welcoming representative of the university and contributes to initiatives that support graduate enrollment.

Responsibilities

• Provides exceptional customer service by responding to prospective student inquiries by phone, email, and in person while directing questions to appropriate staff as needed.
• Assist with administrative functions, including data entry, document processing, and maintaining accurate student records within the customer relationship management (CRM) and admissions systems.
• Support recruitment efforts by assisting with graduate information sessions, open houses, campus visits, and webinars.
• Communicate with prospective students regarding the admissions process, application deadlines, and available university resources.
• Prepare recruitment materials, presentation packets, promotional items, and event supplies for on-campus and off-campus activities.
• Monitor office inventory and organize recruitment materials to ensure supplies are available for recruitment events.
• Participate in office training and professional development opportunities to gain knowledge in admissions policies, customer service, and recruitment best practices.
• Represent the Graduate Recruitment & Admissions Office in a professional, courteous, and student-centered manner.
• Perform other duties as assigned that support the mission and goals of the Graduate Recruitment & Admissions Office.

Requirements

• Currently enrolled in a master's degree program with the Luddy School of Informatics, Computing, and Engineering.

Skills

• Required:
  • Experience with Microsoft Office (Excel, Word, PowerPoint).
  • Interest in data analytics, information systems, project management, higher education administration, or technology solutions.
  • Strong attention to detail.
  • Ability to work independently and collaboratively.
• Preferred:
  • Experience with CRM systems, databases, or workflow automation.
  • Microsoft Office.
  • CRM platforms.
  • Microsoft Teams and Zoom.

Pay

$18.00 per hour.

Benefits

• Comprehensive medical and dental insurance.
• Health savings account with generous IU contributions.
• Healthcare and dependent care flexible spending accounts.
• Basic group life insurance paid by IU.
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance.
• Base retirement plan with generous IU contributions, subject to vesting.
• Voluntary supplemental retirement plan options.
• Tuition subsidy for employees and family members taking IU courses.
• 10 paid holidays plus a paid winter break each year.
• Generous paid time off plans.
• Paid leave for new parents and IU-sponsored volunteer events.
• Employee assistance program (EAP).