Part-Time Specialist IV, Retention

About the Role

The PT Specialist IV will assist Lone Star College students identified as “at-risk” through the Early Alert Program. The position will also provide crucial support to the Success Connections Program by contacting and communicating with prospective and enrolled students.

Responsibilities

• Assist with daily operations and act as the general point-of-contact for the Retention department.
• Enter, track, and maintain data, documents, spreadsheets, and databases.
• Work one-on-one with “at-risk” students identified through the Early Alert Program to assess needs and refer them to available resources/services; continuously reach out and monitor student needs throughout the semester.
• Market and provide Success Connections and Early Alert program training to faculty and staff.
• Actively research and maintain up-to-date knowledge of all available resources and services.
• Assist with research, analysis, and evaluation of the program, creation of reports, and presentation of findings and suggestions for program improvements.
• Perform other reasonable, related duties as assigned.

Qualifications

• High school diploma or GED and at least 1 year of related work experience.

Skills

• Excellent interpersonal and communication skills.
• Strong attention to detail.
• Ability to use software products.
• Ability to work on multiple projects.

Physical Abilities

The work is sedentary. Typically, the employee sits comfortably to perform the work. However, there may be some walking, standing, bending, carrying of light items (such as papers, books, or small parts), or driving an automobile. No special physical demands are required to perform the work.

Schedule

Work is performed in a climate-controlled office with minimal exposure to safety hazards. Equipment used includes a PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment. Interface with internal and external contacts as needed to carry out the functions of the position.

Pay

Hourly Pay Rate is $16.66

Benefits

By joining our top-notch institution, you will enjoy being part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax-deferred retirement plan, and more.