Part-Time Shift Leader

Responsibilities

• Assists the Store Manager with daily store operations
• Trains associates and ensures exceptional customer service
• Contributes to achieving business KPIs and upholding store standards
• Assists with various operational tasks such as cashiering, opening and closing, merchandising, customer engagement, cash management, store upkeep, and shipment processing
• Promotes the store’s membership program to foster customer loyalty
• Fosters a positive and energetic environment to drive sales, meet store KPI goals, and exceed customer expectations
• Supports daily operations including replenishment, fronting, store maintenance, cash handling, and merchandising
• Maintains store appearance, ensures proper stock levels, and implements visual merchandising updates
• Opens and closes the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures
• Empowers to resolve customer concerns professionally and escalates issues to Store Manager when necessary
• Supports Loss Prevention efforts and ensures adherence to all company policies designed to prevent loss
• Maintains a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA’s customer commitment
• Processes sales transactions accurately and efficiently using point-of-sale systems
• Participates in store promotions and sales events to support overall business objectives

Qualifications

• Strong leadership, interpersonal, and conflict-resolution skills
• Ability to multitask and maintain composure in a fast-paced environment
• Basic knowledge of retail operations and POS systems
• Ability to travel between store locations as needed
• High school diploma or equivalent; associate degree preferred
• 1+ years of experience as a keyholder, supervisor, or shift leader, preferably in the retail industry

Pay

USD $14.00 - USD $19.00 /Hr.