Part Time - Shift Lead

About the role

The Shift Leader supervises restaurant shifts to ensure high-quality products and excellent customer service while promoting restaurant profitability.

Responsibilities

• Manage operations according to company policies, procedures, and systems, ensuring compliance with laws and ethical practices.
• Oversee station tasks such as dough management, product accuracy, and proper portioning to meet product goals.
• Focus on customer satisfaction by minimizing complaints and responding effectively to customer needs.
• Exemplify core values, maintain a positive attitude, and collaborate well with team members.
• Ensure shift coverage and provide immediate feedback to staff.
• Maintain product quality, safety, and cleanliness standards.
• Manage costs and inventory to support profit targets.
• Handle cash proficiently and use management systems like FOCUS.