Part Time Self Storage Relief Manager
About the role
Arabi Self Storage Station is managed by Universal Storage Group (USG), a dynamic, growing, innovative company delivering world‑class customer service. USG offers award‑winning training programs, competitive pay, great healthcare and additional benefits, and the opportunity for career growth. The Relief Manager will complete a four‑phase training program with a USG Certified Trainer covering sales, operations, auction process, and world‑class marketing techniques, plus ongoing training throughout the year and at the annual Company Meeting.
Responsibilities
- Greeting everyone at the facility with a smile and a handshake
- Helping customers determine the best unit size before each rental
- Completing all paperwork correctly for each rental
- Conducting scheduled facility walk‑throughs and lock checks
- Posting all payments on the day of receipt
- Tracking and following up on past‑due accounts
- Maintaining records of all customer records, including payments and notes
- Making daily bank deposits and posting receipts as instructed
- Executing monthly marketing: calls, visits, emails, social media postings, and events
- Maintaining merchandise for customer purchase
- Cleaning vacant units to rentable condition
- Ensuring grounds, office, and bathrooms are clean and presentable at all times
- Preparing auction units according to procedure and lien law as needed
Requirements
- Valid Driver’s License
- Successfully complete background check
- Successfully complete drug screen
- Attitude and aptitude testing
Physical Demands
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regularly lift and/or move up to 25 pounds
- Frequently lift and/or move up to 50 pounds
- Occasionally lift and/or move up to 100 pounds with assistance
- Specific vision abilities: distance vision, peripheral vision, depth perception, ability to adjust focus
- Regularly required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms
- Frequently required to climb or balance, bend, kneel, crouch, or squat, and talk or hear
- Occasionally required to sit for periods of time
Schedule
Stores are open Monday – Saturday, 9:00 am – 5:00 pm.
Pay
Competitive pay plus benefits and bonus potential, based on expertise.
Benefits
Part‑time employees have access to:
- 401(k) with company match
- Paid Holidays