Part Time Self Storage Relief Manager
Universal Storage Group manages Best Choice Self Storage and is a dynamic, growing, innovative company delivering world‑class customer service. We offer award‑winning training programs, competitive pay, and the opportunity for career growth. The chosen Relief Manager will complete a four‑phase training program with a USG Certified Trainer covering sales, operations, auction process, and world‑class marketing techniques. Employees also receive ongoing training throughout the year and annually at our Company Meeting.
Responsibilities
- Greeting everyone at your facility with a smile and a handshake
- Helping customers determine the best size unit before each rental
- Completing all paperwork correctly for each rental
- Completing scheduled facility Walk‑Thru and Lock checks
- Posting all payments made the day of receipt
- Tracking and following up on past‑due accounts
- Record keeping of all customer records, including payments and notes
- Making daily bank deposits and posting receipts as instructed
- Monthly marketing: calls, visits, emails, social media postings, and events
- Maintaining merchandise for customer purchase
- Cleaning vacant units to rentable condition
- Ensuring grounds, office, and bathrooms are clean and presentable at all times
- Preparing auction units according to procedure and lien law as needed
Requirements
- Valid Driver’s License
- Successfully complete background check
- Successfully complete drug screen
- Attitude and aptitude testing
Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regularly lift and/or move up to 25 lbs; frequently lift and/or move up to 50 lbs; occasionally lift and/or move up to 100 lbs with assistance
- Specific vision abilities: distance vision, peripheral vision, depth perception, ability to adjust focus
- Regularly required to stand, walk, use hands to finger/handle/feel, reach with hands and arms
- Frequently required to climb or balance, bend, kneel, crouch, squat, talk, and hear
- Occasionally required to sit for periods of time
Schedule
This part‑time position offers 24 hours per week or more. Stores are open Monday–Friday 9:00 am–6:00 pm and Saturday 9:00 am–5:00 pm.
Benefits
- Award‑winning training programs (four‑phase initial training plus ongoing and annual training)
- Competitive pay
- Opportunity for career growth