Part - Time Sales Support Coordinator

Duties and Responsibilities

• Accurately enter customer orders into our system, ensuring all product specifications, pricing, and shipping details are correct.
• Proactively identify and correct order discrepancies or errors, collaborating with customers and internal teams to resolve issues efficiently.
• Collaborates with sales, inventory, and operations teams to ensure alignment of production plans with customer demand.
• Communicate effectively with customers regarding order status, changes, and any potential delays.
• Assist the engineering team with administrative tasks and provide support as needed.
• Maintain a comprehensive understanding of our product offerings and internal processes.
• Support in the purchasing process as needed.

Requirements

• High School Diploma required. Associate’s degree in business or related discipline preferred
• 2 to 4 years of experience in an inside sales or order entry role within a manufacturing environment.

Qualifications

• Self-directed can-do attitude
• Exceptional attention to detail and accuracy.
• Strong communication and interpersonal skills, both written and verbal.
• Proficiency in Microsoft Office Suite (especially Excel).
• Experience with ERP systems (SAP or WorkWise) or CRM systems preferred.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent problem-solving skills and a proactive approach to issue resolution.