Part-Time Sales Receptionist
Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers. We use top-of-the-line lasers, and all treatments are performed by licensed medical professionals. We guarantee our clients results for life with our exclusive Unlimited Package™. With 400+ locations throughout 38+ states and plans to expand into a national brand, this is an exciting time to join the Milan Team.
Schedule
- Part-Time (19-21 Hours Per Week)
- 3 Days Per Week (e.g., Wednesday, Thursday, Saturday or Tuesday, Wednesday, Thursday)
- Days and shifts may vary based on business needs, such as promotional and sales events and/or holidays
- Schedules are provided 90 days in advance
- Clinic Hours: Mon-Thu 8:30am-6pm and Fri-Sat 7:30am-5pm
About the role
With our continued growth and success, we are hiring a part-time Sales Receptionist to join our dynamic team in Miami (Doral), FL. As the Sales Receptionist, you will engage with clients to enhance their satisfaction and build lasting relationships throughout their experience with Milan. You will oversee administrative and front desk operations, assist medical staff, and collaborate with the clinic team to achieve monthly sales goals.
Responsibilities
Client Experience & Sales
- Actively engage with the clinic team to promote a culture of collaboration and drive sales growth
- Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction
- Cultivate and nurture lasting relationships, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty
- Initiate conversations with clients about upsell opportunities and gather their feedback through reviews
Operational Support
- Efficiently complete clinic operational tasks with minimal direction
- Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records
- Assist with cleaning treatment rooms and help clients to their rooms
Other Duties
- Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives
Requirements
- High school diploma or equivalent (e.g., GED) required
- Administrative and/or sales experience preferred
- Exceptional communication skills, both written and verbal required
- Ability to demonstrate initiative and work independently required
- Works well in a team environment required
- Ability to maintain highly confidential information required
- Ability to use a computer and sales software required
- Ability to display a passion for the aesthetics industry required
- Willingness to work weekends and evenings as needed by the business required
Benefits
- 401k retirement plan with vested employer match
- Free laser hair removal services for employee and spouse or legal partner
- Commission opportunities
- Career advancement opportunities