Part Time Sales Lead

About the role

As a Sales Lead at Pandora, you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer experiences. This role provides support to both Managers and Sales Associates, instrumental to the success of our in-store operations. Please note, this job will require the completion of an assessment that will be emailed to you upon submittal of the application.

Responsibilities

• Exceed individual and store sales goals by building genuine connections with customers.
• Embrace the store culture as an extraordinary brand ambassador, filled with passion for Pandora.
• Create unforgettable shopping moments by displaying excellent product knowledge and building brand loyalty.
• Surpass commercial targets and key performance indicators (KPIs), setting new records and achieving remarkable success.
• Foster loyal customers by authentically engaging and building lasting connections beyond transactions.
• Coach and inspire the sales team, fostering accountability for individual and store performance.
• Provide real-time feedback and guidance to empower the team in achieving their KPI goals.

Requirements

• At least 2 years of experience in a high-performance selling environment.
• Strong communication skills, both written and verbal, with a sense of care and charm.
• Ability to connect with people at all levels of the organization.
• Sharp business acumen and analytical thinking to deliver positive results.
• Mastery of time management, including setting priorities and delegating tasks.
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
• Must be at least 18 years or older and able to provide proof of identity and eligibility to work.
• Flexible work schedule including nights, weekends, and holidays.
• Ability to stand for extended periods, lift 50+ pounds, and arrive to work on time.

Pay

$14.35 - $17.95 per hour, commensurate with experience.

Benefits

• Robust compensation package including base pay plus bonuses.
• 401K plan to help secure your financial future.

About Pandora

Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED-certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.

About Pandora North America

The Pandora North America team consists of more than 115 employees working at offices in New York and Baltimore, over 80 in the Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in owned and operated stores. The USA is Pandora’s single largest market, with the North American region encompassing over 1,400 points of sale, including over 420 concept stores, of which more than 300 are owned and operated by Pandora.