Part-Time Retail Supervisor
Lakeshore Learning Materials · Littleton, CO · Yesterday
On-siteSales$18/hrPart-time
About the role
Opportunity knocks at the Lakeshore Learning Store. As one of our store managers, you get to develop a first-class team, implement plans to maximize store sales, and provide our customers with an unforgettable retail experience—all in a fast-paced, fast-changing environment that demands operational expertise. Lakeshore Learning Store managers have a knack for leading by example. In fact, this is the glue that holds our successful retail team together. No job is too small to tackle…and no team success is too small to celebrate.
Responsibilities
- Building Talent
- Support the recruitment and development of the sales team
- Support the training and development of new sales associates
- Provide ongoing coaching and feedback to team members
- Assist in driving workplace engagement and motivation within the store
- Building Service Standards
- Surpass expectations regarding customer service and empowers team to adhere to customer service protocols
- Seek and communicate customer feedback regarding school and home use of products
- Build a unique and lasting relationship with customers
- Train staff on new products and promotions
- Monitor and maintain company expectations around store presentation standards, retail policies and procedures, store cleanliness and safety standards
- Building Revenue and Operational Excellence
- Assist in inventory management and stock control
- Help with cash handling and reconciliation processes
- Operate as keyholder with responsibility to support opening/closing of store and cash registers
- Assist in employee scheduling and payroll approvals to support optimal staffing
- Support sales initiatives, promotional activities, and the retail store's outreach programs to raise awareness and foster relationships that support Lakeshore's goals
Qualifications
- Essential Skills and Attributes
- Passion for providing excellent customer service
- Positive and proactive approach to management and working as a team
- Excellent communication and training skills
- Exceptional time management and organizational skills
- Ability to demonstrate company standards and reinforce them with the entire team
- Strong desire to recognize and reward achievements—big and small
- Capacity to give regular and clear feedback to team
- Ability to provide and receive constructive criticism
- Capacity to multitask to meet simultaneous demand
- Requirements
- 1-year related retail management experience
- Ability to work a flexible schedule, including nights and weekends
- Knowledge of retail POS systems
- Preferred experience with customer outreach and driving customer loyalty through brand awareness initiatives
Benefits
- Quarterly bonus program
- 401(k) retirement plan
- Generous employee discount
Pay
Hourly: $18/hr starting base pay