Part Time Retail Sales Associate - Lexington Ave - New York, NY

About the role

Casper believes everyone should sleep better. That’s why we obsess over designing sleep products that actually make a difference—from the littlest dreamers and beyond. Including mattresses, pillows, and bedding, our entire collection is dreamed up and engineered in-house by our product and design teams. Sleepers can shop online, visit one of our 40+ retail locations across the United States, or find us through a growing network of trusted retail partners.

Responsibilities

• Provide exceptional service to every person that walks through our doors
• Follow up with customers through clienteling and e-mail correspondence
• Help Casper maintain a healthy sales pipeline by collecting guest contact information and inviting individuals to trial our products
• Maintain the highest level of product knowledge and expertise
• Maintain the visual integrity of the space
• Create and process in-store sales
• Process and receive inventory replenishments
• Assist with setting up and executing community programs and events
• Record and relay recurring customer feedback and insights to internal teams such as tech, marketing, design, and product to constantly improve the customer experience

Qualifications

• Excellent communicator with a passion for people
• Strong written and oral communication skills
• Effective and expedient problem-solver with a meticulous attention to detail
• Passion for Casper's core mission and values
• Positive attitude and feels there’s no task too small
• Self-starter; entrepreneurial disposition
• Eager to be at the frontline of a fast-paced and growing brand
• Must understand and appreciate experiential retail
• Mac and Google Suite proficiency is a plus
• Available to work at minimum 2 days a week with weekend availability
• Ability to move boxes weighing up to 150 lbs and be on your feet all day

Benefits

• Salary as well as monthly bonus potential
• Employee Discount to use on whatever you like! (with a few exceptions)
• Paid Time Off after tenure milestones
• Paid Sick Time
• Incentivized Referral Program
• … and more!

Pay

Hourly Base Compensation Range: $17.00-19.00 USD