Part-Time Retail Embroidery Associate

About the role

FIGS is seeking a skilled Part-Time Suture Specialist (Embroidery Machine Operator) to manage the embroidery operations at our Tysons Community Hub. This role involves handling in-Hub embroidery orders, maintaining and cleaning machines, and ensuring the quality of finished garments. The ideal candidate can work independently, manage multiple projects within deadlines, and possess a solid understanding of various embroidery machines. This position reports directly to the Lead Embroidery Machine Operator and Store General Manager.

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand. Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.

Responsibilities

• Read, interpret, and complete embroidery orders accurately
• Set up embroidery machines for each job, including design loading, thread selection, hooping, trimming, and packaging
• Track and communicate order status with the retail team
• Inspect merchandise against order specifications, perform adjustments or repairs as needed
• Steam and prepare garments for customers
• Perform minor machine repairs, cleaning, and oiling to ensure optimal operation
• Keep the work area clean and organized
• Manage supplies, storage, and assist with inventory checks
• Assist the store manager and staff with non-embroidery tasks, such as sales, operations, and cafe support, as needed

Qualifications

• Availability to work weekends
• Strong communication skills
• Ability to handle physical and highly detail-oriented workload
• Bilingual skills are beneficial but not required
• Experience operating and troubleshooting embroidery machines (Barudan machine knowledge is a plus)
• Experience with single-head embroidery machines
• Ability to work independently and manage work orders
• Proficiency