Part-Time Retail Bar Pharmacy Agent

Job Title: Pharmacy Agent (Bar & Reception) Status: Part-time Compensation: $16 Per Hour + tips Schedule: Estimated, 3-4 days per week with a strong afternoon, evening & weekend focus. Approximately, 20-29 hours per week (additional shift coverage as needed). Must be available between 2:00 PM to 8:00 PM. Location: Bountiful, Utah Benefits: Paid Time Off (PTO), Paid Holidays, 401(k), employee discount About WholesomeCo: At WholesomeCo, you’re not just taking a job; you’re joining a team that’s constantly evolving, innovating, and raising the bar. Every new hire is an opportunity for us to level up as a company, and we look for individuals who bring curiosity, a positive attitude, transparency, strong communication, a strong work ethic, and the ability to collaborate respectfully while making their mark. We’re committed to bringing out the best in each team member, and we hope every hire will help us discover bold, creative ways to grow together. Work at WholesomeCo is meaningful, but we also know how to have fun, with team camaraderie, shared experiences, and moments to celebrate built into our culture. WholesomeCo is at the forefront of normalizing cannabis as a natural path to health and wellness. From medical cannabis services and statewide delivery to 99% of Utah’s population, to retail, drive-thru, and online pick-up through our West Bountiful pharmacy, we combine convenience, care, and cutting-edge technology. Our in-house app, cultivation and processing facilities, and our growing line of WholesomeCo-branded products showcase our innovative, vertically integrated approach. Known for our tech-driven solutions, data focus, and commitment to continuous improvement, we put patients first, guiding them along their unique cannabis journeys and expanding access every step of the way. Join WholesomeCo, where your contributions matter, your ideas are valued, and each day offers the chance to grow, innovate, and make a real difference in people’s lives. Pharmacy Agents assigned to Retail Bar & Reception are responsible for creating an exceptional patient experience by welcoming patients, assisting with check-in, and guiding them through their in-store purchases. This role helps patients find products that meet their needs, collaborates with pharmacists when consultation or assistance is required, and addresses patient questions or concerns. Pharmacy Agents are expected to provide knowledgeable, friendly, and efficient service while delivering a five-star experience during every interaction. Responsibilities include: Provide assistance to patients for in-store purchasesBuild deep knowledge of cannabis and the products WholesomeCo offers, and explain them to patients in clear terms anyone can understandGuide patients through the menu to help them find the products that fit their needsDeliver strong customer service across the business, from picking and packing online orders to explaining the differences between strainsFollow all state compliance guidelinesTake direction from management and the pharmacist team, and offer feedback when appropriateComplete all required medical, state, and company trainings on timeNavigate and communicate effectively using company tools, including Microsoft, Google, Slack, and emailLearn and follow WholesomeCo policies and proceduresReport to work on time and be a reliable team memberAct responsibly and prioritize patient and coworker safety at all timesApproach patients and coworkers with empathy, friendliness, and a positive attitudeAssist with Fulfillment and Retail Dispense operations on an as-needed basisIdentify areas for improvement and bring forward ideas to solve problemsProvides customer support to medical patients within the pharmacy by understanding their needs, answering questions on specific products and following all compliance guidelines while doing soYou will regularly be asked to assist in Fulfillment and Retail Dispense operations on an as-needed basisGo above and beyond for our patientsSeek a deep knowledge and understanding of cannabis and the products we offer to our patientsImprove customer service in every facet of the business, whether picking and packing online orders, or helping a customer understand the differences between strainsFollow compliance guidelines with the stateTake direction and provide feedback from management and our pharmacist team and provide feedback when possibleComplete all required medical, state and company trainings required for your position in a timely mannerBe able to effectively navigate and communicate with team members using our online tools such as Microsoft, Google, Slack, and email and other tools used to improve company efficienciesLearn and speak about cannabis in medical terms and in a manner that any patient will find helpfulLearn and adhere to policies outlined in the WholesomeCo Employee HandbookReport to work on time and be a reliable team memberAct responsibly and always ensure patient and co-worker safetyLearn about the products and how to navigate a patient through the menu to help find the products that they are searching forBe friendly with a positive attitudeHave empathy toward medical patients and your co-workersIdentify areas in the company that could be improved and bring ideas to help solve problemsOther job duties as requested Qualifications: Must be able to work on weekends, holidays, mornings, and nightsAbility to sit and/or stand as well as be mobile & active for the duration of your entire shift Must be able to bend,crouch, kneel and carry up to 50lbs throughout the duration of your shiftAbility to work effectively within a team in a fast paced, with a growth mindsetGreat organizational skills, attention to detail, and ability to execute flawlesslyStrong ability to work across a variety of tasks with varying deadlines and priorities. Knows how to manage time and get things done in a fast-paced atmosphereAnalytical and problem-solving skills, and strong attention to detailAbility to organize and prioritize multiple projects and deadlines with minimal oversightExcellent analytical and quantitative skillsMust have a working phone with connection to internet servicesMust pass a pre-employment/post-offer background checkMust be 21 years of age or older Benefits: Paid time off (PTO)2 weeks accrued annually during the first two years of employment3 weeks accrued annually after two years of continuous employment4 weeks accrued annually after five years of continuous employmentSeven (7) paid holidays per year30 minute paid lunches per working day over 5 hoursEmployee Assistance Program (EAP)401(k) with 100% employer match up to 3% and 50% match for the following 2%Employees who are active medical cannabis patients are eligible for an employee discount of 35% off of WholesomeCo products and 15% off of 3rd party products WholesomeCo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Employment is contingent on passing a pre-employment/post-offer background check. This employer participates in the E-verify program where legally required. Powered by JazzHR 4T9HOtSQLT