Part-Time Retail Associate - Allisonville Rd.

About the role

The Retail Associate assists the store management team in achieving operational goals by performing various roles within the retail location. These roles include Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer, and Rack or Cart Runner.

Responsibilities

• Cashier: Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols. Provides general information about Goodwill programs and directs higher-level questions to associates or managers. Maintains cleanliness of the sales floor.
• Textiles or Wares Producer: Sorts product to identify quality and value, barbs, tags, and hangs textiles or wares. Produces 100 items per hour for wares/85 items per hour for textiles, adhering to Goodwill’s pricing standards and updating daily production tracking sheet. Uses a pallet jack and conveyor belt.
• Donation Door Attendant: Accepts donations, sorts products, and maintains a clean and clear donation door. Loads and unloads trucks as needed and uses heavy equipment like a pallet jack, double stacker, floor scrubber, and hydraulic lift.
• eCommerce Producer: Develops an eye for identifying and securing items of value for ClickGoodwill. Stays informed of market value through eBay and other sites, properly tagging, itemizing, and securing items in totes. Packs curated products onto pallets and ships totes to ClickGoodwill.
• e-Books Producer: Scans books, decides on their disposition, prints inventory sheets, and packs, seals, and ships totes for ClickGoodwill. Manages a clean, organized, in-store sales-effective display.
• Rack and Cart Runner: Checks each rack/cart for quality and value, sizes, merchandises, and purges the sales floor. Maintains a clean and orderly sales floor, puts away carts, and stocks shelves. Runs one textile rack/wares cart per 15 minutes and updates daily production tracking sheet.

Required Competencies

• Customer Focus: Ability to see, comprehend, and relate with customers impartially and effectively, building and maintaining customer satisfaction.
• Teamwork: Works well with others, making valued contributions to team or project outputs.
• Ethical: Adheres to procedures and protocols, maintaining confidentiality in passwords, logging on/off procedures, and adhering to Goodwill’s values.
• Attention to Detail: Attends to details and pursues quality in tasks, including safety awareness.
• Time Management: Manages time and the time of others effectively.

Preferred Competencies

• Technical Knowledge: Familiarity with computers and relevant software, including basic computer and Internet navigation skills.
• Communication Skills: Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers' needs.
• Mental Aptitude: Develops and applies mathematical thinking to solve problems.
• Critical Thinking: Uses judgment and reasoning to identify strengths and weaknesses of solutions, conclusions, or approaches to problems.

Requirements

• Hard to Very Hard Physical Work: Able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds. Frequent exposure to moderate noise and temperature variations.

Benefits

Goodwill offers a competitive package of benefits, including a corporate wellness program, financial education programs, and discounts on phone carriers and Goodwill retail stores. Daily pay options are also available.

Pay

$13 per hour

Schedule

Part-Time

Benefits

Includes a corporate wellness program, health coaching, and wellness discounts. Discount programs for phone carriers and 20% discount off Goodwill retail stores. Financial education programs, including credit union membership and online workshops. Daily pay options available.

Qualifications

None required, but candidates should demonstrate capability and articulate how prior experiences will help them contribute. Goodwill believes in continuous learning and professional development.

Skills

Technical knowledge of computers and relevant software, communication skills, attention to detail, time management, and physical stamina for hard to very hard physical work.

Benefits

Competitive package of benefits, including a corporate wellness program, financial education programs, and discounts on phone carriers and Goodwill retail stores. Daily pay options available.

Company Mission and Values

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