Part-Time Retail Ambassador - Roseville

About the role

Retail Ambassadors at Rothy’s are the face of the brand in our retail stores. They are responsible for delivering exceptional customer experiences, driving sales through service, and supporting a welcoming, inclusive store culture.

Responsibilities

• Deliver the Rothy’s Experience to every customer—a best in class service experience rooted in Rothy’s values
• Drive personal sales and results and contribute to team goals
• Create lasting relationships with our customers by engaging in strong clienteling practices
• Contribute to a positive, inclusive, and service-driven store culture by modeling collaborative, team-focused behavior
• Execute assigned responsibilities accurately as part of daily store operations, including stock replenishment, visual merchandising support, and store organization and cleanliness
• Demonstrate knowledge of store operations and policies, following established procedures and SOPs to ensure operational excellence and compliance

Requirements

• 18 years of age or older
• Previous retail or customer service experience preferred
• Strong communication skills and the ability to build genuine customer connections
• A passion for service and the drive to achieve personal and team sales goals
• Willingness to support operational tasks as part of the team
• Availability to work at least 16 hours/week, either 3 Peak Days (Friday, Saturdays, Sundays + Holidays) OR 2 Peak Days (Friday, Saturdays, Sundays + Holidays) + 2 Non-Peak Days (Mondays - Thursdays)
• Ability to stand/walk an entire shift
• Ability to lift, push, carry or otherwise move up to 25 lbs
• Ability to frequently bend, reach, stretch, and safely use ladders and step stools
• Ability to uphold Rothy’s Experience by following our dress code, including wearing Rothy’s shoes during every shift

Qualifications

We are looking for individuals who are passionate about sustainability, have a strong work ethic, and are eager to join a dynamic team. No prior experience in retail is necessary, as we provide comprehensive training and support.

Skills

• Customer Service
• Sales
• Teamwork
• Problem Solving
• Communication

Benefits

Our benefits package includes:

• Wellness and Commuter Programs
• Paid Time Off and Wellbeing Time
• Employee Discount Program

Pay

The base pay for this role ranges from $16.90 per hour, based on factors such as qualifications, experience, skill level, competencies, and work location. We will meet minimum wage or the pay range (whichever is higher) based on city, county, and state requirements.