Part Time Relief Events Supervisor (Duty Manager)

About the role

The Anaheim Convention Center (ACC), owned and operated by the City of Anaheim, is a large exhibition facility on the West Coast, hosting major events like the Winter NAMM Show, Disney's D23 Expo, and VidCon. Established in 1967, the ACC spans 53 acres with 1.8 million square feet of function space and includes various dynamic features. The ACC underwent its seventh expansion in Fall 2017, adding 200,000 square feet of flexible meeting space.

Responsibilities

• Provide assistance and relief to the Event Managers.
• Maintain and facilitate communication between tenants, contractors, and employees.
• Monitor the quality of services provided.
• Inspect the facility for damage, report damage to security, and/or submit work orders for repairs.
• Ensure a safe environment is maintained throughout the tenancy of contracted events.
• Perform related duties and responsibilities as required.

Qualifications

• Knowledge of:
  • Event industry and providing customer service in a multi-purpose facility, including conventions, exhibits, trade and consumer shows, concerts, athletic events, and meetings;
  • Methods and techniques to coordinate and plan events;
  • Basic computer knowledge, including MS Word, Excel, and Outlook;
  • Federal, State, City, and County rules and regulations.
• Ability to:
  • Manage activities and events;
  • Review room arrangements and make changes or correct deficiencies to tenant satisfaction;
  • Maintain a good working relationship with managers and tenants;
  • Communicate clearly and concisely, both orally and in writing;
  • Effectively complete a written report at the conclusion of each shift.

Supplemental Information

Note: This is an event-related position. While the hours of work are irregular and no minimum number of hours is guaranteed, employees are expected to be available for an average of twenty hours per week. Availability to work early morning hours, weekdays, nights, weekends, and holidays as assigned.