Part-Time Receptionist, Marketing Services

About the Role

The PT Receptionist acts as the initial contact person and representative of the assigned department. Performs standard administrative support duties and ensures a customer-friendly environment, providing excellent customer service at all times. Activities are generally routine and may be repetitive.

Responsibilities

• Answers incoming phone calls and emails, responding to basic questions and/or forwarding calls and issues to appropriate parties as needed.
• Greets all visitors to the area in a courteous and professional manner. Answers questions within scope of responsibility or directs higher-level questions and issues to the appropriate area as needed.
• Performs basic administrative support functions, including but not limited to scheduling conference rooms, receiving and logging information, making copies, sorting and distributing mail, preparing basic correspondence or documents, answering routine questions, providing information and directions, and taking and delivering messages for employees.
• Maintains neat/organized work area at all times.
• May contact outside emergency organizations such as fire, EMS, or police if an emergency is indicated.
• Responsible for other reasonable related duties as assigned.

Requirements

• High school diploma or GED.

Skills

• Excellent customer service skills.
• Ability to maintain a positive and courteous attitude and professional demeanor at all times.
• Clear and effective written and verbal communication skills.
• Strong interpersonal communication and customer-service skills.
• Ability and willingness to learn new hardware and software.
• Good organizational skills.
• Ability to work independently and as part of a team.
• Ability to maintain confidentiality at all times.
• Strong knowledge of Microsoft Office products.
• Strong work ethic, as well as reliability and dependability.

Physical Abilities

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

Work Environment

• Equipment used includes PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment.
• Interface with internal and external contacts as needed to carry out the functions of the position.
• Work is performed in a climate-controlled office with minimal exposure to safety hazards.

Pay

Hourly pay rate is $15.92.

Benefits

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, and participation in a tax-deferred retirement plan.