Part -time RA - Resident Assistant - 1st Shift

About the role

JFS Housing, Inc. develops affordable housing for low- and moderate-income individuals, families, seniors and people with disabilities. Our campus community in the Village of Brown Deer provides residents with more than a place to live, fostering social interaction while ensuring security and privacy.

Responsibilities

• Provide hands-on assistance to residents in a licensed assisted living facility with daily living activities, including health, personal care, lifestyle support, and care management.
• Ensure residents’ physical and psychological needs are met within their abilities.
• Perform duties and services as assigned by the Director of Assisted Living or licensed nurse.

Resident Services

• Answer and respond immediately to resident calls.
• Assist residents with activities of daily living, including showering, bathing, toileting, and incontinence care.
• Assist with resident activities, meals in the dining room, and cleaning outside of housekeeping hours.
• Perform or assist with residents’ personal laundry and linens as needed.
• Establish and maintain positive relationships with residents and their families.
• Complete all forms in ECP for resident care tracking in accordance with residence policies and procedures.
• Observe residents for emotional, behavioral, and physical changes, including mood, skin integrity, bowel/bladder status, food/fluid intake, speech, ambulation, and transfer ability, and promptly report changes to Resident Care Coordinator, Lead Resident Assistant, or RN.
• Respond to medical emergencies calmly and promptly in accordance with established policies and procedures, including making emergency calls to 911.
• Attend staff and resident care planning meetings and in-services as required.
• Report maintenance needs to ACC Property Manager.

Medication Duties

• Assist with medication and/or treatment administration under the direction of the facility RN.
• Assist with medications as described in the medication administration policy.
• Report resident changes in condition or concerns regarding medication to the facility RN, Resident Care Coordinator, or Director of Assisted Living immediately.
• Ensure residents receive medication and that all documentation is completed accurately.

Additional Duties

• Review communication tools used in resident care on each shift.
• Communicate residents’ needs with Resident Assistant staff at change of shift and as needed.
• Comply with State of Wisconsin rules and regulations.
• Accurately record resident data on appropriate forms, such as incident reports, notes, and task sign-off.
• Inventory and track supplies (e.g., Ensure, med cups, PRN meds, gloves) and inform Resident Care Coordinator and/or facility RN.
• Answer telephones and return calls timely and professionally.
• Perform additional duties as assigned by Lead Resident Assistant, Resident Care Coordinator, facility RN, or Director of Assisted Living.

Requirements

• High School Diploma required.
• One year of experience working as a direct caregiver for older adults and/or adults with disabilities required.
• Approachable, customer service orientation with sensitivity to a diverse resident population.
• CBRF certified for medication administration, first aid/choking, fire safety, and standard precautions.
• Excellent oral and written communication skills.
• Excellent customer service skills.
• Knowledge of or ability to learn computer programs, including an Electronic Medication Administration Record system and a Nurse Call system.
• Proficient in computer use and Microsoft Office applications.
• Strong and demonstrated organizational skills.
• Ability to occasionally work outside of regular work hours, as needed.
• Ability to maintain resident confidentiality at all times.

Physical Qualifications

• Ability to lift/carry, push/pull up to 50 pounds.
• Ability to walk and stand for prolonged periods, and reach, twist, sit, squat, climb stairs, reach above shoulders, and bend at knees.
• Frequently kneel, bend, and reach.