PART-TIME PAYROLL SPECIALIST (REMOTE- CHARLOTTE, NC)

Job Summary

Candidates for this role must be able to work remotely within the Charlotte, NC area. This is a part time role, Mon-Fri from 8am-1pm EST, Salary: $22/hr, 25 hours per week.

Responsibilities

• Create work orders, utilizing the most appropriate CTI while accurately and thoroughly capturing structured data for each issue to provide audit trails and statistical analysis.
• Able to identify inefficiencies to the existing processes within Operations and document current processes.
• Able to understand questions/issues presented by the field managers to take full ownership of the resolution.
• Provide support to answer incoming calls during high call volume times, according to established procedures and performance standards.
• Make recommendations of process changes; provide documentation and testing to implement process changes and provide training for the team.
• Provide knowledgeable support for all payroll applications (including SAP, MySTAFF, MyRequests and other applications) and based on interactions within those applications, make recommendations for future improvements/enhancements.
• Process and respond to emails according to standard procedures.
• Process off cycle checks according to standard procedures.
• Complete necessary corrections listed on internal data audits.
• Provide customer service leadership on projects involving multiple teams within the department.
• Recognize issues or trending work orders; raise questions about the impact to others and or other applications while providing some troubleshooting and resolutions suggestions.
• Perform other team-specific tasks as assigned.

Qualifications

The Payroll Specialist must have the ability to work remotely within the Charlotte, NC area. This is a part time role, Mon-Fri from 8am-1pm EST, Salary: $22/hr, 25 hours per week.

Skills

The Payroll Specialist should have strong communication and problem-solving skills, as well as proficiency in payroll software and Microsoft Office.

Benefits

Associates at Corporate are offered many fantastic benefits, including medical, dental, vision, life insurance/disability insurance, retirement plan, paid time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, commuter benefits, employee assistance program, flexible spending accounts (FSAs), and more. Certain positions may require Florida Level 2 background screening.

Pay

$22/hr, 25 hours per week.

Schedule

Mon-Fri from 8am-1pm EST.