Part-time Patient Navigator - Lanoka Harbor, Pennsauken and Rio Grande, NJ

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with locations in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.

About the role

A day in the life of a Patient Navigator includes:

• Greeting patients and answering clinic phones.
• Assisting patients in understanding their treatment options and resources.
• Serving as an essential link between patients and all other care.
• Facilitating appointments for consults and support services within established service standards, including social workers, physicians, etc.
• Coordinating multidisciplinary planning conferences, developing concise patient summaries for use by the care team, and documenting recommendations made utilizing standardized care protocols in accordance with nationally recognized care guidelines.
• Following patients throughout the care continuum, including inpatient admissions, and collaborating with inpatient care management.
• Working with staff and others to collect data, track outcomes, and support strategic planning processes.
• Responsible for outreach efforts to establish and maintain positive working relationships with physicians, office staff, nurses, and social services.
• Assisting the Center in stocking supplies and supporting the Patient Ambassador team.
• Other duties as assigned.

Requirements

Must hold one of the following credentials/experiences:

• RN, LPN, or BSW
• Bachelor’s Degree WITH at least 2 years of lived addiction experience.
• Associate's degree or CMA WITH 4 years of lived addiction experience.

Schedule

• Monday: Pennsauken 8:30am-3:00pm
• Wednesday: Pennsauken 1:30pm-6:00pm
• Thursday: Lanoka Harbor 2:30pm-7:00pm
• Friday: Rio Grande 8:30am-12:00pm

Benefits

• Have a daily impact on many lives.
• Excellent training if you are new to this field.
• Mileage reimbursement (if applicable). Crossroads matches the current IRS mileage reimbursement rate.
• Community events that promote belonging and education, including but not limited to community cookouts, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
• Opportunity to save lives every day!
• Calm subscription for all employees.