Part Time Patient Experience Coordinator

About the role

We are seeking an experienced full-time medical secretary for our fast-paced private practice. The ideal candidate is a dependable, hard-working team player who will serve as the face of our practice, structuring patient flow, streamlining operations, and providing administrative support to our physical therapists and leadership.

Responsibilities

• Greet visitors and patients, check-in and check-out, and direct to appropriate personnel
• Schedule and confirm patient appointments
• Answer telephones
• Collect patient information and verify insurance coverage
• Scan documents and route faxes and electronic records
• Ensure knowledge and compliance with HIPAA and privacy laws
• Verify and follow up on no-fault and workers' compensation claims
• Complete medical records requests
• Operate office equipment, including voice mail messaging systems, and use word processing, spreadsheet, or other software applications

Requirements

• 1+ years of experience as a Medical Front Desk Receptionist (Preferred)
• 1+ years of experience with insurance verification (Preferred)
• 1+ years of computer skills (Preferred)
• Excellent organizational skills with high attention to detail
• Excellent written and verbal communication skills
• Strong social and emotional intelligence
• Flexible schedule availability, including days and evenings

Benefits

• 401(k) Matching
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off
• Paid Sick Time
• Paid Holidays
• Life Insurance and AD&D
• Long Term Disability
• Clothing Allowance
• Employee Assistance Program
• Personal Training and Gym Discounts
• Financial Wellness Programs
• Hotel and Travel Discounts