Part-Time Patient Check-In Representative

About the role

The Patient Check-In Representative plays a vital role in welcoming patients, performing health screenings, verifying and updating demographic and insurance information, and ensuring all necessary forms are completed for compliance and billing purposes.

They manage appointment check-ins, collect payments, and reconcile daily cash and deposits, adhering to cash handling policies. Additionally, they assist with insurance verification, referral entry, and documentation review for special cases like workers' compensation.

The role involves providing excellent customer service, managing multiple priorities, and utilizing electronic medical records and practice management systems.

Responsibilities

• Welcome patients and perform health screenings
• Verify and update demographic and insurance information
• Ensure all necessary forms are completed for compliance and billing
• Manage appointment check-ins
• Collect payments and reconcile daily cash and deposits
• Assist with insurance verification and referral entry
• Review documentation for special cases (e.g., workers' compensation)
• Provide excellent customer service
• Manage multiple priorities
• Utilize electronic medical records and practice management systems

Requirements

• High school diploma or GED
• At least one year of customer service or administrative experience
• Basic computer proficiency
• Reliable transportation

Preferred Qualifications

• Healthcare registration knowledge
• Cash handling experience

Benefits

• Comprehensive benefits
• Competitive pay
• Opportunities for growth in a supportive environment