Part Time Patient Care Technician II

About the role

The Patient Care Technician II (PCT II) is a role dedicated to ensuring the patient has an exceptional patient care experience while in our center by meeting all patient needs. The PCT II will assist the technologist through smooth patient transitions and continuously engage with the patient on exam expectations and wait times.

Responsibilities

• Assists patients with securing valuables and changing into proper attire for the examination.
• Prepares room and non-sterile trays as needed to assist technologists/radiologist.
• Ensures safety procedures are followed at all times in all security zones of the Center.
• Aids in patient transitions, helping patients on and off the imaging table, and escorting them back to the lobby or suitable waiting area.
• Requests and validates the patient’s prior reports and images, and ensures the clinical review has been conducted in a timely manner, prior to the patient’s exam.
• Contacts referring provider office to obtain updated order and to clarify orders when needed.
• Collaborates with the Patient Scheduling Coordinator when there is a change in exam/prep for the scheduled patient.
• Performs detailed clinical screening of CT, MRI, and Nuclear Medicine patients for technologist review.
• Informs technologist of any contraindicated responses that could interfere with patient safety.
• Supports the technologists in preparing patients for the exam, helping patients on and off the imaging table, and escorting them back to the lobby or suitable waiting area.
• Assists with the Priors Management Grid (receiving and validating priors).
• Obtains, imports, and validates prior outside studies.
• Prepares images and paperwork to be sent for interpretation.
• Sends images through the PACS system to the appropriate location as needed.

Requirements

• One plus year of administrative experience in a healthcare environment – radiology preferred
• Detail oriented, self-motivated, a problem solver and a team player
• Ability to navigate multiple computer screens and browsers quickly and accurately
• Ability to excel in a very fast-pace team environment
• Strong communication skills & professional demeanor

Qualifications

• Minimum of High School diploma or equivalent (GED)
• Continuing education preferred
• Active CPR certification
• Phlebotomy and/or Medical Assistant training is desired

Benefits

• Health Benefits: Medical/Dental/Vision/Life Insurance
• Company Matched 401k Plan
• Employee Stock Ownership Plan
• Paid Time Off + Paid Holidays
• Employee Assistance Program