Part Time - Overnight Security - Ryman Auditorium

Typical Shift Hours

11 pm - 7 am

About the Role

As a Security Officer, you'll serve as the front line of protection for our guests, staff, and property, ensuring a safe, secure, and enjoyable experience at our legendary music institutions. With a hospitality-first approach, you'll maintain a high-visibility presence to protect property and personnel, monitor crowds, and assist guests.

Responsibilities

• Assess situations and de-escalate conflicts
• Respond quickly in scenarios requiring physical strength and stamina
• Maintain a high-visibility presence to protect property and personnel
• Monitor crowds and assist guests
• Foster a safe and secure environment
• Ensure safety standards are upheld
• Offer general information, directions, and assistance
• Investigate and report suspicious behavior to management
• Screen guests upon entry
• Use metal detectors, weapons detection systems, and bag searches to prevent weapons or dangerous items from entering the venue
• Enforce policies, including age and alcohol-related regulations
• Verify identification and access credentials, manage on-site crowd flow, and conduct appropriate searches
• Maintain access to restricted areas
• Clearly communicate venue policies and procedures
• Protect property and assets by preventing theft and damage through patrols, surveillance, and monitoring facilities, grounds, and parking areas
• Provide escorts for artists, VIPs, and other high-profile individuals to ensure safety and privacy
• Respond promptly to emergencies (medical, fire, severe weather, etc.) according to SOP
• Assist guests, support evacuations, administer first aid/CPR/AED, and collaborate with first responders
• Address potential crowd control issues
• De-escalate volatile situations quickly and diplomatically
• Escort unruly individuals from the venue when necessary
• Conduct routine safety inspections and audits
• Ensure emergency exits and pathways remain clear and unobstructed
• Report hazards or defective equipment to management
• Prepare detailed and accurate incident and accident reports, both verbally and written as required
• Communicate and enforce all corporate standards, policies, and procedures in compliance with local, state, and federal laws and regulations
• Adhere to and support the Safety and Security Operating Procedures
• Aid in maintaining cleanliness and orderliness of venue property

Requirements

• High school diploma or equivalent required
• Experience in law enforcement or security with entertainment/hospitality venue and crowd control experience preferred

Knowledge, Skills And Abilities

• Effective interpersonal, verbal, and nonverbal communication skills
• Ability to work extended hours with some physical stress

Licenses / Certifications

• State of Tennessee Unarmed Security License, to include Dallas's Law training, in accordance with state law, provided upon hire
• CPR/AED certification required within 90 days of hire
• Crowd Management Training provided upon hire

Physical Requirements

• Use all senses, including vision (near, far, and color), hearing, and smell to observe surroundings for safety hazards
• Communicate clearly, both verbally and through radio communication
• Stand and walk continuously and frequently climb and descend stairs and uneven terrain
• Frequently lift/carry up to 10 lbs. and occasionally lift/carry up to 25 lbs.
• Move and react quickly, including bending, reaching, lifting, and climbing
• Maintain extended periods of mental focus

Working Conditions

• Indoors and outdoors, in high-traffic entertainment environments, with large crowds and elevated noise levels