Jobs · Management · Massachusetts

Part Time Overnight Private Dining Server

Raffles Hotels & Resorts · Boston, MA · 1 wk ago
Management$16.69/hrFull-time

About the role

The Private Dining Server plays a crucial part in creating an exceptional dining experience for guests at Raffles Boston. This position requires a deep understanding of menus and current specials, along with excellent communication skills.

Responsibilities

  • Provide attentive, courteous, and efficient service to guests.
  • Set up and deliver guests' orders and requests.
  • Ensure all Private Dining equipment is well-maintained.
  • Breakdown Private Dining tables and linen according to established standards.
  • Receive and deliver food and beverage orders.
  • Submit daily requisitions of items needed for the operation.
  • Ensure overall guest satisfaction.

Qualifications

  • High School diploma or equivalent.
  • Excellent reading, writing, and oral proficiency in English.
  • At least 2 years of food and beverage serving and/or related experience at a luxury hotel or restaurant.
  • Flexible and able to work long hours.
  • Ability to stand for the entire shift and maneuver with a Private Dining table or service tray.

Physical Requirements

  • Exerting up to 50 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand for the entire shift.

General Requirements

  • Effective verbal and written communication skills.
  • Ability to listen and clarify concerns raised by employees and guests.
  • Maintain high standards of personal appearance and grooming.
  • Comply with Raffles Hotel Standards and regulations.
  • Maximize efforts towards productivity and identify problem areas.
  • Understand and apply complex information to meet objectives.
  • Be able to cross-train in other hotel-related areas.
  • Maintain confidentiality of information.
  • Show initiative and anticipate guest or operational needs.

Additional Information

  • Hourly Wage: Intro rate at $16.69 - wage after 90-day probationary period at $18.54.
  • Employee benefit card offering discounted rates in Accor worldwide for you and your family.
  • Excellent Company benefits including medical, dental, vision, and life insurance.
  • Personalized development opportunities across Accor's extensive brand portfolio.
  • Ability to contribute to Corporate Social Responsibility activities.

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