Part-Time Night Auditor

Hospitality America · Miami, FL · 3 wk ago

ManagementFull-time

About the role

Hampton Inn and Suites Miami Brickell Hotel is seeking a part-time Night Auditor to join their team. The ideal candidate will showcase organizational skills and provide exceptional guest experiences.

What you’ll do

Provide outstanding service while checking guests in and out.
Be a guest advocate by responding to requests and concerns with a sense of urgency and empathy.
Process payments for guests and make necessary changes/updates to their accounts.
Enter and update reservation information in the system.
Collaborate with other departments to communicate information about room availability and status.
Maintain the front desk ensuring the area is clean, welcoming, and organized.
Close and balance room accounts.
Run, print, and distribute various reports.
Make adjustments to accounts as needed.

Why Hampton Inn and Suites Miami Brickell Hotel:

Competitive Salary
Exciting and Fun Work Environment
Top Notch Training and Growth Opportunities
Nationwide hotel employee rates at select properties
Medical benefits
Paid vacation time
401k Retirement Plan

Education and Experience

Preferred 1 year of customer service experience. Exceptional verbal and written communication skills. Ability to cultivate a productive team that embodies PEACH. Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing.

Physical Demands

Must be able to stand for prolonged periods of time.
Must be able to lift up to 15 pounds.
Must be able to navigate various departments of the organization’s physical premises.

Affirmative Action/EEO Statement

Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.