Part Time Meta Lab Retail Experience Expert

About the role

We’re growing! Join our Meta Store Retail team as we bring Smart Wearables and Meta Quest mixed reality experiences to life. As a part-time Meta Experience Expert, you will deliver a premium, white-glove customer journey through immersive, hands-on demonstrations of cutting-edge wearable and mixed-reality technologies.

Responsibilities

• Become the go-to product expert! Build a deep understanding of our client’s wearable and mixed-reality products—including accessories—and confidently articulate their features, benefits, and real-world impact to every customer.
• Deliver unforgettable demos. Create immersive, hands-on experiences that showcase how mixed reality and wearable technology can transform the way customers play, learn, work, and interact with the world around them.
• Support seamless purchases. Guide customers through transactions using our client's Point of Sale (POS) system to ensure a smooth, efficient buying experience.
• Drive results. Consistently meet or exceed sales goals and key performance indicators.
• Keep the experience running smoothly. Execute daily operational tasks—including opening and closing procedures—and ensure all interactive displays are functioning, clean, and engaging for customers.
• Bring positive team energy. Arrive on time with a proactive, can-do attitude, ready to support team goals, collaborate, and contribute to a high-performance environment.
• Be adaptable. Perform additional duties as needed to support store operations and deliver exceptional customer experience.

Requirements

Experience and Education:

• A High School Diploma or equivalent
• 2+ years of customer-facing experience in premium retail

Proven experience in presentation, public speaking, and/or storytelling

Skills And Attributes

• Exemplary interpersonal communication, soft skills, written, verbal and on camera
• Leverage advanced customer service and industry-related experience to engage with consumers
• Must be results and detail-oriented
• Extremely tech-savvy and passionate about technology
• Able to ask effective questions and be an active listener
• High level of initiative and self-motivation with a continued drive to learn
• Strong problem-solving and conflict resolution skills
• Able to work well in a team environment
• Must have reliable transportation to get to and from work on time
• Flexible availability including nights & weekends

Physical Requirements

• Engaging with customers while talking, standing, walking, and conducting demos of our client’s product which includes repetitive use of hands, arms, legs and grasping
• Frequently lift and carry up to 25 pounds
• Occasionally lift and carry up to 50 pounds
• Continuous hand/eye coordination and fine manipulation

What We Offer

• Weekly pay schedule and early wage access – get paid when you need it
• Paid required training (online, in-store)
• Paid drive time and mileage between stores
• Out of market travel pay (drive time, mileage, per diem, hotel)
• State-mandated sick time
• Referral bonus opportunities
• 401(k) after 12 months of employment
• Opportunity to work with a growing company that rewards and promotes its associates
• A variety of part-time and full-time roles across the business that can lead to consistent income