Part Time Memorial Support Assistant

About the role

The West Point Association of Graduates (WPAOG) seeks a part-time Memorial Support Assistant to support USMA Memorial Services. Key responsibilities include assisting bereaved families with logistics, coordinating with vendors, and providing ongoing support to families.

Responsibilities

• Assist with post-access, reception venues, lodging, florists, photography & music, transportation, restaurants, and private and commercial tours of West Point
• Support outreach initiatives such as Wreaths Across America, sending custom condolence cards, and participating in the Survivors Community Outreach initiative
• Respond to daily email and phone inquiries, sometimes during off-duty hours
• Coordinate with supporting vendors and participating employers regarding Memorial Support
• Work independently, exercising sound judgment to meet family needs
• Assist with other Class Support and Alumni Support tasks as needed

Requirements

• Proficiency with Microsoft Office applications
• Ability to learn new systems easily
• Experience working on multiple projects simultaneously and paying close attention to detail
• Bachelor's degree preferred
• Excellent communication and people skills
• Empathetic, collaborative, and pleasant working demeanor
• Ability to work independently and after normal duty hours on weekends, if required
• Familiarity with the United States Military Academy and the military

Qualifications

A bachelor's degree is preferred. Excellent communication and people skills are essential. An empathetic, collaborative, and pleasant working demeanor is required. Familiarity with the United States Military Academy and the military is preferred.

Benefits

This position offers a pleasant working environment and a competitive salary range of $19.00-$21.00 per hour, based on skills and experience.

Pay

$19.00 - $21.00 per hour

Schedule

Work hours may vary.