Part-Time Medical Office Assistant - St. George Primary Care - MUSCP

About the role

Maintains patient accounts by obtaining, recording, and updating personal and financial information accurately and effectively.

Collects Co-pays and prior patient balances.

Protects patients' rights by maintaining confidentiality of personal and financial information.

Responsibilities

• Greets and welcomes patients and families in person or on the telephone.
• Schedules appointments appropriately, either by phone or in person.
• Obtains, updates demographic and insurance information for all patients.
• Performs the pre-registration and registration process.
• Completes all regulatory and compliance related forms for the visit.
• Verifies and processes payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Ensures positive patient and family experiences and excellence in customer service.

Requirements

• High School diploma or equivalent education required.
• One year of customer service experience.
• Basic computer skills.
• Previous healthcare front desk experience preferred.

Qualifications

• Demonstrate commitment to positive patient and family experiences and excellence in customer service.
• Show ability to organize and prioritize work.
• Provide excellent verbal and written communication.
• Interact tactfully with customers.
• Establish and maintain effective relationships with others.

Skills

• Ability to interact with medical professionals and other care team members from diverse cultures and backgrounds.

Benefits

N/A

Pay

Hourly Pay Grade Health-21

Schedule

20 Weekly Hours

Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36" to overhead 15 lbs. Infrequently work in dusty areas and confined/cramped spaces.

Additional Job Description

Required Minimum Training and Education: High School diploma or equivalent education required. One year of customer service experience. Must have basic computer skills. Previous healthcare front desk experience preferred.

Physical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36" to overhead 15 lbs. Infrequently work in dusty areas and confined/cramped spaces.

Entity: Carolina Family Care, Inc. (CFC)

Worker Type: Employee

Worker Sub-Type: Regular

Cost Center: CC005159

PC St. George Primary Care

Pay Rate Type: Hourly

Pay Grade: Health-21

Scheduled Weekly Hours: 20

Work Shift: N/A