Part-time Mailroom Courier/Distributor

Reports to: Mailroom Supervisor

Schedule

• Part time up to 20 hours per week
• Schedule may vary according to departmental and Academy needs and may include some Saturdays and holidays
• This position is considered Essential Personnel*; flexibility is required
• Not to exceed 999 hours annually

Pay

$21.75 - $22.10 per hour

Purpose

Provides high quality, customer-oriented mail services by sorting, forwarding, and distributing mail and packages from the Academy mailroom and Central Receiving Warehouse to locations throughout the campus. This position also acts as a liaison between the Academy and the U.S. Post Office.

Responsibilities

• Sorts, screens, and routes all incoming, outgoing, and interoffice mail and packages received
• Receives, documents, and distributes mail and packages to students, faculty, and office personnel
• Operates machines, Postage Meter, Notifii Track Management system
• Processes and controls the sale of postage to the Academy community, including cash and charge transactions and maintaining cash drawers
• Provides customer service at the mailroom window including sales, distributing packages, and answering inquiries
• Re-addresses undeliverable mail bearing insufficient or incorrect addresses, forwards undeliverable mail to U.S. Post Office
• Keeps the mailroom delivery vehicle neat and orderly in appearance at all times and keeps maintenance records as needed
• Operates the Academy mail van including pick up and return of vehicle to Academy garage
• Performs deliveries and pick-ups on scheduled courier route as required
• Assembles mail and packages at the Academy Mailroom and Central Receiving Warehouse for distribution on the mail route
• Picks up and delivers mail packages to central locations in designated Academy buildings, hand delivers special mail to offices as directed, and obtains signatures for delivery receipts
• Performs duties such as bagging mail, batching, moving heavy cartons, and loading/unloading trucks
• Maintains the integrity of online inventory management system by updating inventory ordering levels and completing material receipts and issuances
• Receives and unloads all incoming orders, checks for inappropriate handling of goods, and authorizes Bill of Lading
• Verifies stock items against purchase orders and places into appropriate inventory location
• Notifies Academy departments of receipt of all non-stock items, arranges and delivers items
• Stores all inventory items in proper locations and maintains a clean and orderly warehouse, corridor, and loading dock
• Communicates receipt of packages to recipients and completes work order(s) for delivery(s)
• Other duties as assigned

Requirements

• High school diploma or GED is required
• Some college experience is helpful
• Previous experience in a mailroom preferred but not necessary
• Knowledge of accounting practices and computer software is preferred
• Valid driver’s license and good driving record are required
• Experience working with adolescents in an educational setting is preferred

Skills and Competencies

• Respect for diversity of identities and experiences, an orientation toward equity and inclusion, and cultural competency in all aspects of Academy life
• Strong interpersonal skills with ability to develop and maintain collegial relationships
• Excellent communication (written and verbal) skills
• Demonstrated ability to work with students by building trust and credibility
• Excellent analytical and problem-solving skills as well as a strong customer focus
• A strict adherence to confidential policies is required
• Ability to work independently and handle multiple priorities and deadlines simultaneously
• Proficient in MS Office, and ability to work with internal systems/applications
• Willingness and ability to learn additional applications as needed
• High degree of organizational skills with the ability to be flexible and multi-task with accuracy
• Ability to follow verbal and written directions, maintain a professional demeanor and restraint at all times, including amidst stressful situations

Physical Requirements

• Must be able to remain on their feet for extended periods of time, go up and down flights of steps, as well as stoop, kneel, crouch, and lift
• Ability to lift and transport up to 50lbs without assistance

Additional Requirements

• Successfully complete upon hire a criminal background check (reviewed every 5 years)
• Clean Driving record upon hire (reviewed annually)

*Essential personnel are required to report to or remain at work if instructed directly by designated personnel during emergency events or inclement weather.