Part-Time Mailroom Clerk

About the role

Our client, a financial company located in Westlake, OH, is looking for a Part-Time Mailroom Clerk for the next 6 months. This candidate will be working roughly 20 hours a week. Mailroom experience is preferred, and this is a great opportunity to gain more experience.

Responsibilities

• Work closely with the Mail Room team to sort and review incoming mail daily.
• Identify and route related mail to the appropriate parties.
• Review correspondence and follow established procedures to determine next steps.
• Process newly received and existing returned mail according to company guidelines.
• Create and track cases for customer requests received through mail.
• Update customer account records as needed to support mail processing and tracking.
• Collect incoming checks and coordinate with the Cashiering team for timely processing.
• Maintain accurate and thorough documentation of all mail-related activities.
• Ensure compliance with internal controls, audit requirements, and established procedures.
• Collaborate with internal teams to resolve mail-related inquiries and processing issues.

Requirements

• High school diploma or equivalent required; additional education is a plus.
• Previous administrative, mail processing, customer service, banking, or operations experience preferred.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time management skills.
• Comfortable performing data entry and maintaining documentation.
• Ability to handle confidential customer and financial information with discretion.
• Strong communication and teamwork skills.
• Proficient with Microsoft Office and other business systems.

Benefits

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

Schedule

Part‑time position, approximately 20 hours per week, for a duration of 6 months.