Part time Library Assistant - Various Locations

About the role

Wake County Public Libraries is seeking part-time Library Assistants for four of their library locations. Ideal candidates enjoy working with the public and have a passion for customer service and literacy.

Responsibilities

• Work on a public service desk to answer questions, check books out, and issue library cards
• Help patrons with informational and reading needs
• Auxiliary duties include assisting the Library Manager with library operational tasks, assisting Librarians with program setup and delivery, and helping with creative book displays
• Current opportunities are available at the following locations:
• Community Libraries: Wendell Community Library (207 S. Hollybrook Road, Wendell, NC 27591)
• East Regional Library (946 Steeple Square Court, Knightdale, NC 27545)
• North Regional Library (7009 Harps Mill Road, Raleigh, NC 27615)
• Northeast Regional Library (14401 Green Elm Lane, Raleigh, NC 27614)

Positions generally work a combination of morning, afternoon, and evening hours with a regular Saturday and Sunday rotation (may vary by location).

Requirements

The person selected for this position must undergo a successful criminal background check and education verification, as well as submit fingerprints to the State Bureau of Investigation for a secondary criminal history record check.

About Our Team

Wake County Public Libraries (WCPL), a division of Community Services, is one of the largest and busiest library systems in NC. The system operates eight regional libraries, thirteen community libraries, two specialty libraries, and a bookmobile. It circulates over ten million books a year and welcomes two to three million visitors annually. WCPL is proud of its excellent customer service and award-winning programs. It creates experiences that engage people of all ages and backgrounds in Wake County.

The Basics (Required Education and Experience)

• Associate's degree
• No specific experience required
• Equivalent education and experience are accepted

Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Public Library experience working on a service desk
• Customer Service/Bookstore experience
• Experience working directly with children, for some locations
• Spanish-language skills desired for some locations

How We'll Know You're 'The One'

• Enjoys working with people and excels at providing customer service
• Possesses excellent interpersonal and communication skills
• Is energetic, motivated, and takes initiative
• Is detail-oriented, flexible, and adaptable to change
• Has great technology skills (ex. Internet, MS Office (Word, Excel), Google Docs) and learns new technologies quickly

The Basics (Employment Type and Schedule)

• Employment Type: Regular
• Schedule: 20 hrs. per week, combo days, evenings, and regular weekend rotation

Hiring Range and Market Range

• Hiring Range: $25.34 - $30.10
• Market Range: $25.34 - $30.10

What Makes Wake Great

• Consistently ranked high among the best places to live and work in America
• Home to NC State University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes
• Ranked #2 on the Healthiest Employers list for 2024
• Ranked #5 on US News & World Report’s list of Best Places to Live in 2024
• Rated as a fiscally responsible and well-managed government with a AAA bond rating

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.