Library Assistant - Part Time

Position Summary

The Part-time Library Assistant delivers a high level of quality library services ensuring the provision of value-added experiences for all customers and performs routine tasks in support of the library.

Essential Functions

• Promote the library’s collection and services
• Perform circulation activities
• Provide service desk coverage
• Provide materials to appropriate bins for transfer
• Provide research assistance to customers
• Utilize integrated library systems software
• Affixing training and assisting customers on various library policies, procedures, and processes
• Collaborate with Librarians to deliver programming and outreach services
• Affixing assistance with volunteer management
• Perform shelving and weeding duties

Minimum Qualifications

• Experience: Minimum of one year of customer service experience including library or retail.
• Education: High School diploma or equivalent
• Combination of relevant education and relevant experience accepted?
• Yes

Preferred Qualifications

• Knowledge of integrated library systems software
• Face to face customer service
• Spanish speaking bilingual

Knowledge, Skills And Abilities

• Knowledge of Alpha-numeric sorting systems
• Variety of library systems
• Telephone etiquette
• Technology adeptness
• Excellent interpersonal and customer service skills
• Excellent time management skills with attention to detail
• Adaptability: Maintaining effectiveness when experiencing major changes in responsibilities or environment; adjusting effectively within new work structures, processes, requirements, or cultures
• Communication: Clearly conveying information to individuals or groups
• Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships
• Technical/professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise

Work Standards

• Setting high standards of performance for self
• Assuming responsibility and accountability for successfully completing assignments or tasks
• Self-imposing standards of excellence

Computer Skills

• Proficient in various computer applications including Microsoft Office Suite

Work Environment

• Works in an office setting with moderate noise