Part-time Library Assistant - Mt. Pleasant Library

About the Role

Performs a wide variety of general library work in public services. Responsible for routine activities associated with the operations of a public library. May be assigned anywhere within the system to meet staffing needs.

Responsibilities

• Assists patrons in the use of the library and the materials collection.
• Provides circulation-related services including: registering borrowers, charging, renewing, or discharging materials, placing requests, receiving the payment of fines and fees, etc.
• Manages public computer usage and provides assistance with public computer workstations.
• Provides reader’s advisory and reference service for patrons.
• Assists patrons with library equipment such as public computers, printer/copiers, fax machines, and catalog computers.
• Assists patrons with personal devices such as smartphones, tablets, and laptops.
• Performs missing item inventory and gathers and processes items for deselection as determined by professional staff.
• Provides procedural guidance and task supervision on a regular basis, including the proper execution of closing and opening routines. Serves as senior member in charge of a facility or division for various shifts and for any period when needed.
• Assists the professional staff in the operation of the Library.
• Plans, delivers, and assists with library programming.
• Assists with activities related to the marketing and promotion of library materials and services.
• Helps train and supervise subordinate staff as needed.
• Provides technology instruction.
• Follows policies and procedures related to cash handling.
• Repairs items as necessary and participates in collection maintenance activities.
• Participates in team or system projects.
• Assists library patrons at outreach events and stops. Drives community outreach vehicle and sets up outreach events, including tent, tables, marketing resources, and program resources.
• Maintains consistent communication with regularly scheduled outreach stops and works with Community Engagement Librarian to develop additional stops and plan outreach events.
• Enters item records in automated catalog. Resolves issues with previously processed items.
• Reconciles shipments of materials with invoices and prepares items for catalogers.
• Processes items, including creating spine labels, making and applying various stickers, wrapping books, and stamping materials with appropriate markings and addresses.
• Informs professional staff of any supply needs.
• Establishes and maintains effective working relationships with County employees, vendors, customers, and the public.
• Performs other duties as assigned.

Requirements

Education: High school diploma or equivalent supplemented by college-level courses.

Experience: Some experience working with the public in a customer service environment is preferred.

Certifications/Licenses: Must possess a valid Virginia driver's license and have a good driving record.

Skills and Abilities

• Good knowledge of the standard procedures, practices, and equipment of a public library, and of English, spelling, and arithmetic.
• General knowledge of literature and other materials of interest to the public, and of a variety of standard library techniques.
• Ability to follow written and oral instructions in the performance of routine tasks.
• Ability to interact successfully and provide excellent customer service for patrons of all ages.
• Ability to develop a working knowledge of automated systems and related appropriate databases.
• Ability to perform primary operational responsibility for various functions, divisions, and facilities on a routine basis.
• Ability to direct the activities of subordinate staff.
• Skill in typing preferred.
• Proficiency using and troubleshooting common software and hardware.

Supervisory Responsibilities

May provide direction to subordinate staff. Trains and supervises volunteers.

Additional Requirements

• Subject to a complete criminal history background search with acceptable results.
• Must be able to perform the job as described in the Physical and Environmental Demands section of this job description.

Schedule

Hours required for this position: 10-15 per week. Evenings and weekends are required.