Part Time Librarian

About the role

Are you looking for meaningful work on a friendly team, providing essential library services to the community? The Upper Moreland Free Public Library (UMFPL) is hiring a Part Time Librarian—and we’re looking for someone who loves libraries, enjoys working with people, and will provide exemplary customer service. As a Part Time Librarian, you’ll have key holder responsibility for opening/closing the library and function as the Professional in Charge (PIC) providing oversight for staffing and operational issues. You will support our para-professional staff, assist patrons of all ages from any of our service desks, and document items for follow up. Our small-but-mighty library is located in the heart of the Willow Grove business district—close to the mall, restaurants, and public transit. UMFPL offers a wide range of programs and services, for visitors of all ages and walks of life, in a welcoming and respectful environment. Our leadership team is dedicated to fostering a positive and supportive work environment for staff members.

Responsibilities

• Function as the Professional in Charge (PIC) providing oversight of staffing and operational issues.
• Provide services to patrons of all ages, in person, via email and telephone.
• Address questions escalated by para-professional staff.
• Troubleshoot facility or computer issues affecting patron services.
• Follow established procedures to accurately document/communicate incidents, information requests, facility needs, or patron account issues. Contact off-duty managers for assistance appropriately.
• Participate in collection development by recommending the addition or withdrawal of materials based on observed needs.
• Set up and facilitate programs or events scheduled during assigned shifts.

Qualifications

• Strong communication, writing, organizational, research, and customer service skills; ability to work with databases and information management tools.