PART TIME Leasing & Experience Consultant
About Prime: Prime Residential is an established owner and operator of more than 21,000 multifamily apartments and townhomes, providing appealing amenities and superior customer service in some of the most sought-after locations along the West Coast. We are committed to maintaining a richly diverse and inclusive company culture where all people feel welcomed and valued.
Property Details: Sunset Summit has 261 units and is located in Portland, OR.
About the role
As a Leasing & Experience Consultant, you will be the primary point of contact for current and prospective residents. You will work as a member of the on-site property management team, providing excellent customer service and ensuring residents are satisfied with their decision to live in a Prime Residential community.
Who You Are
- An enthusiastic and personable individual who enjoys building and maintaining relationships.
- A passionate team player who sees excellent customer service as essential to relationships.
- A true driver of sales possessing a competitive streak and an ability to close the deal.
- A diligent, determined, and punctual associate looking to grow their career in property management.
Responsibilities
- Warmly greet prospects, determine their needs, and professionally present the community and amenities.
- Handle incoming inquiries via phone, email, and text, providing efficient customer service.
- Conduct community tours and assist with lease applications and verifications.
- Research competitive properties and suggest innovative marketing ideas.
- Build and maintain relationships with residents through various activities and communications.
- Organize and participate in resident functions and address resident concerns.
- Ensure office and community areas are in pristine condition and assist with move-in processes.
- Facilitate move-in orientations and provide exceptional hospitality.
- Serve as a liaison between residents, service team members, and management.
- Promote community amenities and services, and manage resident inquiries.
- Complete lease and renewal paperwork efficiently.
- Update and maintain activity reports and resident records.
- Adhere to fair housing laws and company policies.
- Participate in training and ensure compliance with company standards.
Requirements
- Experience in property management or sales preferred.
- Valid driver’s license for operating community vehicles and/or golf carts.
- Strong customer service experience.
Benefits
- Retirement: 401k with employer contribution.
- Career Growth: Prime Academy provides various development opportunities by position including foundational skills, technical skills, leadership essentials, and more.
- Education: Tuition reimbursement for continuous learning.
Pay
$22.59 per hour + leasing commission.
Schedule
This is a part-time position working Thursday through Saturday from 9:00 am to 6:00 pm.