Part-Time Leasing Consultant - Caravel (Brand New Sr. Lease-Up)

Position Summary

Responsible and accountable for leasing apartments and providing customer service to ensure maximum occupancy and resident retention.

Responsibilities

• Leverage telephone sales and apartment tours with prospective residents.
• Follow up and establish rapport with prospective residents and current residents.
• Provide excellent customer service at all times.
• Present apartment community in a professional manner at all times.
• Cook up and manage move ins and move outs to provide for an enjoyable experience for all residents.
• Manage lease negotiations, assist with resident retention and manage the renewal process.
• Aid in providing and maintaining excellent curb appeal.
• Maintain compliance policies and procedures as set forth from HKP and the Compliance Department.
• Write work order requests, follow up with residents regarding completed work orders and enter information into Yardi.
• Aid in rent and delinquency collection.
• Aid in providing and maintaining account information to the property supervisor and credit agencies.
• Aid in resident relations and enforce all community rules and regulations.
• Supervise all neighborhood committee activities.
• Assist in outside marketing and establish rapport with local businesses and community agencies.
• Aid in office organization by filing and maintaining organized resident files.
• Perform other duties as assigned.

Qualifications/Skills & Knowledge

• High school diploma or general education degree (GED).
• Prior Tax Credit experience strongly preferred.
• Strong communication and people management skills.
• Ability to understand and respond to customers' needs, connecting them with the right solution; ability to market and sell.
• Very organized, with a strong attention to detail; ability to stay on top of paperwork.
• Flexible and able to shift priorities if needed.
• Beginner experience with MS Office.

Training Requirements

Annually attend fair housing, section 42 and leasing classes. Ongoing professional development.

Pay

$17.00/hour, plus lease-up bonuses paid quarterly.

Schedule

20 Hours Per Week (Weekends Are Required)

Weekly payroll - Pay date every Friday!