Part - Time Leasing Consultant

About the role

The Leasing Consultant is responsible for providing excellent service to all residents, prospects, and visitors to the community. They handle day-to-day issues with current residents, conduct outside marketing, review applications, complete lease paperwork, and ensure the condition of leased apartments prior to move-in.

Responsibilities

• Provide excellent service to all residents, prospects, and visitors to the community.
• Effectively lease apartments in accordance with occupancy goals.
• Follow Fair Housing Standards in all dealings with prospects and residents.
• Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
• Conduct the application review for each lease including credit and income verifications and background checks.
• Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
• Ensure the condition of leased apartments prior to move-in, including a final inspection.
• Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
• Complete all tasks necessary to successfully operate the leasing office.

Qualifications

• A professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.
• Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and University personnel.
• Excellent customer service, sales, and negotiation skills.
• Good communication and listening skills.
• Able to speak effectively before groups of customers or employees of organization.
• Able to read and understand lease documents.
• Able to be an effective team player and interact well with others.
• Organized and detail oriented.
• Patient, even-tempered and works well under pressure.
• Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
• Able to write routine reports and correspondence.
• Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Able to compute rate, ratio, percentage, discounts, and pro-rations.
• Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Effective time management skills.
• Able to maintain confidentiality.
• Able to follow directions from a supervisor.
• Able to understand and follow posted work rules and procedures.
• Able to accept constructive criticism.
• Able to work weekends or overtime as job requires.

Education and Experience Requirements

• Bachelor’s Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Other and/or Preferred Education/Experience

• Knowledgeable in Microsoft Word and Excel.
• Knowledge in Entrata preferred.

Certificates, Licenses, Registrations

• None

Job Performance and Success Factor Requirements

• Cooperation, Influence, Teamwork & Business Relationships – 25%
• Decision Making/Initiative – 25%
• Job Knowledge and/or Job Specific Skills – 25%
• Professional/Technical/Communication Skills – 25%

Working Environment and Physical Demands

• Office environment
• Walking
• Sitting
• Standing
• Climb or balance
• Lifting under 10 lbs.
• Reach with hands & arms
• Stoop, kneel, crouch or crawl
• Talk or hear

Supervisory Responsibility

• No