Part-Time Keyholder- Daytona Beach Outlet Center, Daytona Beach, FL

Overview

As the ultimate vineyard vines Brand Ambassador, the Part-Time Keyholder will support the Store Team to drive top-line sales through personal sales, crew development, and community partnerships. When on the Sales Floor, the Part-Time Keyholder will ensure the customer experience supports our brand promise that “Every Day Should Feel This Good.”

Responsibilities

Driving Profitable Sales Growth

• Generate Sales
• Supports store to meet and exceed store financial goals and metrics
• Measures and develops crew performance goals to increase profitability
• Actively looks for opportunities to drive additional sales and traffic
• Partners with Store Manager and Field Leadership to create acquisition and traffic driving events in the local community

Operations

• Responsible for Opening and Closing store process
• Executes the fundamentals of merchandise receiving and stockroom management
• Supports the Management team to train crew around Loss Prevention Focuses
• Helps maintain a clean and well-maintained store environment

Creating Better Relationships With Our Customers

• Customer experience
• Regularly exemplifies our values of: Passion, Service, Integrity, Commitment, Teamwork, and Fun
• Acts as the Host of the Party -- ensuring that each customer has a welcoming, real, classic, encouraging, energetic and fun experience
• Develops and maintains relationships with top customers
• Supports the customer experience through Hug Book Management including:
  • Coaching team on usage
  • Managing wish lists
  • Monitoring % of Sales coming from Hug Book
• Leads the store in email capture and educating new crewmembers on best practices
• Merchandising
• Helps to maintain merchandising as it pertains to company standards, current compass and brand initiatives, including regular replenishment and reaction to sell-through
• Contributes to weekly feedback

Making Vineyard Vines a Better Place to Work

• Crew Development
• Helps management team conduct daily huddles
• Educates new crewmembers with the New Hire Orientation including:
  • Whale Experience Fit Sessions
  • Product Knowledge
  • MPOS/technology tools
• Partners with Management to train crew on weekly, season and in-stock product knowledge
• Supports store team-building activities with management team along with the creation of contests
• Supports management team in providing crew feedback through coaching in the moment
• Attends Manager Meetings
• Regularly meets with Store Manager regarding development goals, and personal performance
• Helps in recruiting and referring top talent for the store team

Requirements

• Bilingual - Spanish speaking preferred
• Charismatic personality and a passion for the vineyard vines brand
• Has displayed a proven track record in driving sales
• Positive outlook
• Strong interpersonal communication and customer service skills
• Ability to perform effective selling techniques to achieve sales and clienteling
• Has exhibited leadership and mentorship skills
• Creative, adaptable, and entrepreneurial
• Team focused, confident and professional
• Accuracy and attention to detail
• Ability to plan, manage time, and make decisions in a fast paced environment
• Ability to effectively receive and communicate feedback

As an employee at a vineyard vines retail location, all team members must have the ability to:

• Stand and/or move around for extended periods of time
• Reach, carry, bend, and climb ladders occasionally
• Lift up to 40 pounds, unless an accommodation is requested

Schedule

• Consistent weekend availability required -- dependent upon the needs of the business
• 20-25 hours/week average to maintain part-time status
• Cannot close on weekends or peak-days by one’s self
• Seasonal Stores (25-40 hours/week average during seasonal peak periods)