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Jobs · Sales · California

Part Time Key Holder - Cotton On The Oaks Thousand Oaks

Cotton On Group · Thousand Oaks, CA · 1 wk ago
Sales$18.9–$21.9/hrPart-time

About Us

Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. We exist to make a positive difference in people’s lives through youthful fashion and lifestyle products across women's, men’s, kids, body, accessories, and stationery. Our team of 20,000 is optimistic, innovative, and motivated, with a shared belief in driving diverse and inclusive outcomes for our workforce and customers.

About the Role

We’re looking for Key Holders to open and close the store in accordance with company policies and procedures. In this role, you’ll lead the store team, provide exceptional customer service, and ensure smooth operations in a fast-paced retail environment.

Responsibilities

  • Open and close the store following company policies and procedures
  • Lead the store team as part of management
  • Provide exceptional customer service and resolve customer issues
  • Process sales transactions accurately and efficiently
  • Assist in inventory control, restocking, and merchandising
  • Ensure store cleanliness and safety standards are upheld
  • Support loss prevention efforts and report any unusual activity
  • Engage professionally and respectfully with store teams and customers
  • Train and mentor new associates
  • Maintain a professional presence and motivate and inspire others
  • Collaborate with the team to achieve common goals

Requirements

  • High school diploma or equivalent
  • Minimum of 1+ years of retail sales experience
  • Minimum of 1+ year of retail leadership/management experience
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Must be at least 18 years of age or older

Skills & Experience

  • Experience in retail, preferably in fast fashion
  • Demonstrated ability to collaborate and drive results as a team
  • Understanding of basic retail principles such as sales, stock, and service delivery
  • Strong communication, customer service, and problem-solving skills
  • Ability to work in a fast-paced, ever-changing environment

Physical Requirements

  • Ability to move around the store throughout the shift/workday
  • Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes, merchandise packages, bins, clothing racks, stools/ladders)
  • Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)
  • Ability to regularly use a ladder, step stool, or raised platform safely

Benefits

  • 50% off Cotton On Group Brands (Cotton On, Cotton On Body, & Cotton On Kids)
  • Local and global career growth opportunities across our 3 brands
  • 24/7 wellness support (mental health, relationships, family, and more)
  • Discounts for you and your family (medical, travel, financial, and more)
  • Opportunity to create meaningful change and make a positive difference in people’s lives

Pay

This is a part-time hourly paid position with a wage range of $18.90–$21.90 per hour (CA).

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