Part Time Key Holder - Cotton On Memorial City
About Us
Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. We exist to make a positive difference in people’s lives through youthful fashion and lifestyle products across women's, men’s, kids, body, accessories, and stationery. Our diverse global workforce of 20,000 team members is optimistic, innovative, and highly motivated, with a genuine belief in collaboration and thinking big.
About the Role
We’re looking for a Key Holder to open and close the store in accordance with company policies and procedures. In this role, you’ll lead the store team as part of management, providing exceptional customer service, processing sales transactions, and ensuring store operations run smoothly. You’ll also assist in inventory control, merchandising, and maintaining store cleanliness and safety standards.
Responsibilities
- Open and close the store in accordance with company policies and procedures
- Lead the store team as part of management
- Provide exceptional customer service and resolve customer issues
- Process sales transactions accurately and efficiently
- Assist in inventory control, restocking, and merchandising
- Ensure store cleanliness and safety standards are upheld
- Support loss prevention efforts and report any unusual activity
- Engage with store teams and customers professionally and respectfully
- Train and mentor new associates as needed
- Work collaboratively as a team toward common goals
- Maintain a professional presence and motivate and inspire others
Requirements
- High school diploma or equivalent
- Minimum of 1+ years of retail sales experience
- Minimum of 1+ year of acting retail leadership/management experience
- Experience in retail, preferably fast fashion
- Demonstrated ability to collaborate and drive results as a team
- Awareness and understanding of basic retail principles (sales, stock, and service delivery)
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Solid communication, customer service, and problem-solving skills
- Ability to work in a fast-paced, ever-changing environment
- Must be at least 18 years of age or older
Physical Requirements
- Ability to move around the store throughout the shift/workday
- Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes, merchandise packages, bins, clothing racks, stools/ladders)
- Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)
- Ability to regularly use a ladder, step stool, or raised platform safely to complete required tasks
Benefits
- 50% off Cotton On Group Brands (Cotton On, Cotton On Body, & Cotton On Kids)
- Local and global career growth opportunities across our three brands
- 24/7 wellness support (mental health, relationships, family, and more)
- Discounts for you and your family (medical, travel, financial, and more)
- Opportunity to create meaningful change and make a positive difference in people’s lives
Pay
$15.00 – $18.00 per hour (part-time, hourly position).