Part Time Key Holder - Cotton On Altamonte Mall Mega

About the role

Key Holders are responsible for opening and closing the store in accordance with company policies and procedures. They lead the store team as part of management, providing exceptional customer service and resolving customer issues. They also process sales transactions accurately and efficiently, assist in inventory control, restocking, and merchandising, ensure store cleanliness and safety standards are upheld, support loss prevention efforts, and report any unusual activity.

Responsibilities

• Lead the store team as part of management
• Provide exceptional customer service and resolve customer issues
• Process sales transactions accurately and efficiently
• Aid in inventory control, restocking, and merchandising
• Ensure store cleanliness and safety standards are upheld
• Support loss prevention efforts and report any unusual activity
• Engage with store teams and customers professionally and respectfully
• Train and mentor new associates as needed

Requirements

• Experience in Retail, preferably fast fashion experience
• Demonstrated knowledge / ability of collaboration to drive results as a team
• Demonstrated awareness and understanding of basic Retail principles such as sales, stock, and service delivery in stores
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts
• Solid communication, customer service, and problem-solving skills and the ability to work in a fast-paced, ever-changing environment
• Must be at least 18 years of age or older to apply

Qualifications and Experience / Background

• Minimum of 1+ years of retail sales experience
• Minimum of 1+ year of acting retail leadership/management experience that allowed you the opportunity to lead aspects of the business and develop team members
• High school diploma or equivalent

Skills & Experience

• Experience in Retail, preferably fast fashion experience
• Demonstrated knowledge / ability of collaboration to drive results as a team
• Demonstrated awareness and understanding of basic Retail principles such as sales, stock, and service delivery in stores
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts
• Solid communication, customer service, and problem-solving skills and the ability to work in a fast-paced, ever-changing environment

Benefits

• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, & Cotton On Kids
• Local and Global career growth - progress your career across our 3 Brands
• Wellness support 24/7 – mental health, relationships, family + more
• Discounts for you and your family - medical, travel, financial + more

Pay

$16.00 - $19.00 / hr

Schedule

Part time hourly paid position