Part Time Key Holder - Cotton On University Mall

About the role

Key Holders are responsible for managing the day-to-day operations of the store, ensuring smooth transitions between shifts, leading the store team, and providing exceptional customer service.

Responsibilities

• Lead the store team as part of management
• Process sales transactions accurately and efficiently
• Aid in inventory control, restocking, and merchandising
• Ensure store cleanliness and safety standards are upheld
• Support loss prevention efforts and report any unusual activity
• Engage with store teams and customers professionally and respectfully
• Train and mentor new associates as needed

Requirements

• Experience in Retail, preferably fast fashion experience
• Demonstrated knowledge / ability of collaboration to drive results as a team
• Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
• Solid communication, customer service, and problem-solving skills and the ability to work in a fast paced, ever changing environment
• Must be at least 18 years of age or older to apply

Qualifications and Experience / Background

• High school diploma or equivalent
• Minimum of 1+ years of retail sales experience
• Minimum of 1+ year of acting retail leadership/management experience

Skills & Experience / Background

• Ability to interact collaboratively and work as a team towards a common goal
• Maintain a professional presence and motivate and inspire others
• Acting in a respectful manner to customers, managers and peers

Physical Requirements

• Ability to move around the store throughout the shift/workday
• Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)
• Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)
• Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks

Benefits

• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, & Cotton On Kids
• Local and Global career growth - progress your career across our 3 Brands
• Wellness support 24/7 – mental health, relationships, family + more
• Discounts for you and your family - medical, travel, financial + more

Pay

$16.00 - $19.00 / hr

Schedule

Part time hourly paid position