Part Time Key Holder
At Rhone, we cultivate a work culture that is empowering and rooted in our core values. We are gritty, approaching challenges with resilience and determination. We are responsible, holding ourselves accountable to each other and the work we do. We strive for excellence, pushing boundaries to deliver our best every day. We remain authentic, embracing honesty, humility, and individuality. And above all, we are team centered, knowing that true success comes from collaboration and shared purpose.
About the role
The Retail Key Holder will work on the frontlines ensuring that every customer has a positive and comfortable experience. They will be an ambassador of Rhone and a representation of its principles (Gritty, Responsible, Excellent, Authentic, and Team Centered). The Key Holder will oversee other team members and open and close the store as needed. They should have a passion for fitness and living a healthy lifestyle.
Primary location: Wrentham, MA. Reports to: Store Manager.
Responsibilities
- Act as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questions
- Mentor team members by being visible and setting an example for what great customer experience and product knowledge looks like
- Deliver in-the-moment feedback and recognition to Retail Sales Associates as needed, both new and tenured
- Foster and support a productive employee culture
- Gather feedback from customers, store team members, and via observation to report to store management team