Part-Time IEP Administrative and Student Services Coordinator

Indiana University Bloomington – Intensive English Program (IEP)

About the role

The Intensive English Program (IEP) at Indiana University Bloomington offers a comprehensive set of courses aimed at preparing international students to study in English at the university level. The program is CEA accredited and a proud member of University and College Intensive English Programs (UCIEP) and EnglishUSA.

Responsibilities

• Coordinates room scheduling for weekly events and testing.
• Registers and enrolls students in SIS.
• Processes tuition charges and serves as a point of contact with the Bursar.
• Posts scholarships to student accounts.
• Purchases event supplies and reconciles P-Card transactions.
• Supervises student workers and approves timesheets.
• Manages program email and WhatsApp communications.
• Responds to student walk-ins and inquiries.
• Processes IEP student final reports and document requests.
• Coordinates programming, including orientation and weekly events.
• Coordinates TOEFL testing and prepares result memos.
• Processes rolling admissions.
• Processes immigration documents and serves as a point of contact with OIS.
• Guides students regarding OIS policies and provides necessary follow-up and reminders.
• Maintains student records on the W-drive and in the database.

Requirements

• High school diploma or equivalent (such as HSED or GED).
• Bachelor’s degree preferred.

Skills

• Proficient in English written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast-paced, dynamic environment.
• Highly thorough and dependable.
• Possesses a high degree of initiative.
• Ability to build strong customer relationships.
• Demonstrates ability to maintain confidential information.
• Effective interpersonal skills.
• Demonstrates customer service skills.
• Ability to effectively operate a computer and standard office productivity equipment.
• Involves sedentary work as well as periods of time moving around an office environment and campus.

Pay

$20.00 per hour

Schedule

Part-time, up to 29 hours per week.

Benefits

• Comprehensive medical and dental insurance.
• Health savings account with generous IU contributions.
• Healthcare and dependent care flexible spending accounts.
• Basic group life insurance paid by IU.
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance.
• Base retirement plan with generous IU contributions, subject to vesting.
• Voluntary supplemental retirement plan options.
• Tuition subsidy for employees and family members taking IU courses.
• 10 paid holidays plus a paid winter break each year.
• Generous paid time off plans.
• Paid leave for new parents and IU-sponsored volunteer events.
• Employee assistance program (EAP).